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Healthcare Outside Sales
Healthcare Outside SalesLouisiana Staffing • Westwego, LA, US
Healthcare Outside Sales

Healthcare Outside Sales

Louisiana Staffing • Westwego, LA, US
2 days ago
Job type
  • Full-time
Job description

Join ChenMed as Membership Growth Consultant

  • We're unique. You should be, too.
  • We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.

The Membership Growth Consultant (MGC) is an outside healthcare sales representative who's responsible for generating sales leads and memberships by nurturing productive relationships with senior citizens, key local community partners and senior-focused businesses to enroll new patients to ChenMed. The incumbent in this role arranges, designs and orchestrates sales events and develops fun and cost-effective techniques to keep senior participation and satisfaction high, in part to drive referral sales from satisfied patients to help fuel membership growth. He / She effectively communicates the ChenMed / JenCare value proposition at all community events.

Essential Job Duties / Responsibilities :

  • Nurtures, builds and cultivates direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round.
  • Meets with individual seniors and groups in their homes, workplaces, houses of worship, senior centers or living communities to share the ChenMed value proposition.
  • Plans, coordinates and executes local events within the community (e.g., information tables, health fairs, doc talks, etc.) to help reach our ideal patients (i.e., medically underserved, Medicare-eligible seniors, age 55 and older).
  • Cultivates strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep ChenMed / JenCare Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician.
  • Partners with community officials, businesses and senior outreach programs to develop initiatives that will appropriately drive new patient growth.
  • Schedules one-on-one sales meetings, referral relationships with Plan agents, independent brokers and the senior community to deliver solutions on immediate customer requests. Manages vendors as related to event planning and negotiating contracts with venues where events are taking place.
  • Ensures insurance agents and / or brokers are invited to community events to ensure timely patient assignment to ChenMed / JenCare Medical Centers.
  • Leverages marketing and sales tools to identify solutions and sell to new customers. Maintains up-to-date client information in designated customer relationship management (CRM) tool (i.e., SalesForce). Utilizes CRM tool to document interactions with clients and ensures effective management of leads.
  • Provides monthly activity calendar reflecting community access points and new tabletop venues. Creates penetration plans and initiatives in key target markets and channels.
  • Recover dormant customers via sales tools and marketing campaigns.
  • Drives new member growth by appropriately educating potential patients on our value proposition and healthcare model. Delivers prescribed presentation in front of large audiences.
  • Develops all distribution channels to support new patient enrollment growth. Uses all sales tools provided to ensure efficiency and collection of pertinent data.
  • Partners with sales leadership to improve effectiveness of engagements with distributors, vendors and community partners.
  • Builds trusting relationships with brokers / insurance agents / case workers / third party vendors associated with seniors. Develops and executes specific broker and partner strategies and plans.
  • Engages with new patients through and beyond their first appointment. Maintains relationships with enrolled patients to positively impact retention. Helps address and resolve customer complaints and issues.
  • Performs other related duties as assigned.

    • Competencies :

  • Instills Trust
  • Results Driven
  • Action Oriented
  • Effective Communication
  • Resiliency
  • Networking
  • Customer Focus
  • Persuasiveness

    • Knowledge, Skills and Abilities :

  • High business acumen and acuity
  • Exceptional organizational skills
  • Demonstrated knowledge of negotiation, probing skills, closing skills and handling objections
  • Detail-oriented and proficient in MS office, CRM tools, and other software
  • Excellent interpersonal and problem solving skills
  • Excellent written and verbal communication skills
  • Ability to be flexible and creative in dealing with customers
  • Ability to accurately type a significant number of words per minute
  • Spoken and written fluency in English
  • Bilingual is a plus
  • Ability and willingness to travel locally, regionally and nationwide up to 75%
  • Use and exercise of independent judgment

    • Education and Experience Criteria :

  • High School Diploma or GED required. Bachelor's degree in Marketing, Business Administration or a related field preferred
  • A minimum of 2 years of successful sales experience is required
  • A minimum of 2 years of business-to-business experience or equivalent management experience preferred
  • Relevant sales experience with establishing and maintaining relationships with business / vendor partners
  • Experience in telesales to input sales data into a computer while on the telephone with a customer
  • This position requires possession and maintenance of a current, valid Driver's License
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    Outside Sales • Westwego, LA, US