General Manager
At Biscuit Love, we serve Breakfast for Good and that mission begins with how we lead and support our teams.
Our General Managers are full-scale operators, culture carriers, and community builders. They own their store's performance with integrity, working hands-on alongside their teams to deliver best-in-class hospitality, support strong financial results, and foster a workplace where every team member feels cared for and empowered to grow.
This is a role for someone who leads with heart, makes decisions with clarity, and builds teams that reflect our values : people first, standards high, feedback welcome.
What You'll Do
- Lead all facets of store operations with an ownership mindset
- Build a team culture rooted in hospitality, clarity, and accountability
- Set daily service expectations and ensure a consistently excellent guest experience
- Manage scheduling, ordering, inventory, payroll, and other key admin systems
- Oversee hiring, onboarding, training, and team development
- Collaborate with FOH / BOH managers to maintain safety, flow, and standards
- Execute store financials with support from the executive team
- Identify opportunities to improve processes, communication, and systems
- Lead from the floormodeling poise, urgency, and humility at every service
What You'll Bring
At least 2 years of experience in a high-volume restaurant GM or AGM roleAbility to coach, challenge, and support team members with consistencyStrong business acumen and attention to detail in scheduling, COGs, and laborCalm, confident leadership style with excellent communication skillsA growth mindsetyou're comfortable with structure, but not afraid to evolve itAvailability for early mornings and occasional cross-store supportComfort working on your feet and lifting 50+ lbs as neededPerks + Benefits
Base salary, plus bi-annual performance bonusHealth insurance Day 1 for full-time managers20 days PTO, accrued annuallyDaytime-only hours most GM shifts wrap by 4 : 30PMAccess to our Staff Care program for wellness, counseling, and personal supportOpen book training in small business operations and financial literacyOpportunity to lead in a growing, values-driven companyBiscuit Love is an Equal Opportunity Employer. We are proud to build leadership teams that reflect the diversity, care, and creativity of the communities we serve.