Patient Service Specialist

Patient Service Specialist Naperville, IL

Looking for a dedicated, compassionate, and focused individual with strong communication and interpersonal skills, as well as, excels in time management, multi-tasking, and a faster paced environment. Location : 884 Rand Rd, Lake Zurich IL Position Type : Part Time Schedule : Tuesday, Wednesday, Friday (2pm-7pm) Compensation : Hourly Rate - $18.50 - $21.00 / hour based on experience

We offer benefits which support the financial, work / life and emotional well-being of you and your family members. Part time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time employees.

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
• Regular communication with parties such as therapists, insurance companies, attorney offices, translation companies, market operational leaders and business development team

Qualifications

Physical Requirements :

Equal Opportunity Employer / including Disabled / Veterans