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Technical Support Engineer
Technical Support EngineerEchoStar • US
Technical Support Engineer

Technical Support Engineer

EchoStar • US
1 day ago
Job type
  • Full-time
Job description

Summary

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

Job Duties and Responsibilities

What’s in it for you?

  • Guaranteed promotion after 6 months with a $1.00 per hour pay increase!
  • Performance Incentives  with the potential for up to  $6,400  in your first year and  $9,100  each following year!
  • Paid training, paid time off & paid holidays
  • 4-day work week with opportunities to work overtime
  • Medical, Dental, Vision and Life Insurance packages and Health Savings Account
  • Free DISH TV programming at a value of $114.99 / month  at your home, plus deeply discounted  Sling TV  and  Boost Infinite  phone plans
  • 401(K)  with company match  & Employee stock purchasing program (ESPP)
  • Tuition Reimbursement
  • DISH-supplied van, tools, and uniforms

Our greatest benefit is opportunity with over 400 of our current technician leadership starting as a technician.  If you have grit and tenacity, you will grow quickly at DISH! Performance based promotions include an automatic 5% pay increase at level 2 and 10% at levels 3 and 4.

What will you be doing?

As a Field Technician, you will be representing DISH in customers' homes daily. We build our value by simplifying lives and using the DISH install to consult homeowners on their infinite smart home possibilities.

Skills, Experience and Requirements

All technicians must have :

  • Aptitude to build rapport quickly. We want you to have a great time servicing our clients
  • Ability to stand on a high ladder (up to 40 feet) for long periods of time, lift over 70 lbs at a time and remain within the individual weight limit requirements of 335 lbs
  • Ability to crawl into small spaces and work in varying climates / weather conditions
  • A valid driver's license in the state you are seeking employment with a driving record that meets DISH's safety standard
  • Travel may be required
  • Salary Ranges

    Compensation : $19.75 / Hour

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    Technical Support Engineer • US

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