Patient Access Specialist

Patient Access Specialist

We are looking for a detail-oriented Patient Access Specialist to join our team on a long-term contract basis in Lewiston, Maine. In this role, you will handle patient admissions and related administrative tasks, ensuring compliance with organizational policies and regulatory requirements. This position requires a strong commitment to providing exceptional customer service while managing patient accounts and supporting the hospital's mission.

Responsibilities :

• Accurately assign medical record numbers (MRNs) and perform compliance checks to ensure patient records meet regulatory standards.
• Provide patients with clear instructions and collect necessary insurance information while processing physician orders.
• Conduct pre-registration tasks such as gathering demographic and insurance details via inbound and outbound calls.
• Explain consent forms and patient education documents to patients, guarantors, or legal guardians while obtaining necessary signatures.
• Verify insurance eligibility and enter benefit data into the system to support billing processes.
• Inform Medicare patients about non-payment risks and distribute required documents, including Advance Beneficiary Notices.
• Perform audits on patient accounts to ensure accuracy and compliance with quality standards.
• Utilize reporting systems to identify and correct errors in accounts across various departments and facilities.
• Meet assigned point-of-service collection goals and assist patients with payment plans, including collecting past-due balances.

Requirements :