Global Head of Revenue Cycle Process & Technology

Global Head Of Revenue Cycle Process And Technology

Location : Hybrid | Travel Required : Primarily within the US & EMEA / Europe (2535%)

Reports To : VP Of Revenue Operations

Organization Overview

Electro Rent is a global leader in test and measurement equipment rental, leasing, and sales. Backed by private equity, we are in the midst of a multi-phase strategic transformation to modernize our Sales, IT, and Operations functions. Our teams span across North America and EMEA, and we operate in a hybrid technology landscape, featuring Salesforce, Microsoft D365, and proprietary systems.

Role Summary

We're looking for a forward-thinking, systems-driven executive to lead and modernize our global revenue cyclespanning demand generation, opportunity creation through order, order fulfillment, and invoicing. As the Global Head Of Revenue Cycle Process And Technology, you will architect and execute a world-class revenue operations infrastructure, aligning process, people, and platforms to enable scalable growth and enterprise-grade governance. You will collaborate closely with Sales, Marketing, IT, Finance, and Operations teams to drive projects covering process redesign, field enablement and technology optimization (CRM, ERP, analytics).

Responsibilities

1. Revenue Process Ownership

• Own and continuously improve all Lead-to-Order (L2O) processes globally encompassing lead generation, opportunity qualification and pursuit, quote, and order booking.
• Work across sales, finance, operations, and customer success to optimize Order-to-Cash (O2C) workflows, encompassing demand signaling, order fulfillment, invoicing and customer success programs.
• Establish a unified revenue cycle strategy (sales methodologies, processes, and reporting) to enable predictable revenue growth, across all Geographies.

2. Revenue Technology Leadership

3. Performance Management & Analytics

4. Change Management & Enablement

Qualifications