Supervisor, Meter Services

Description

Supervisor, Meter Services

Locations : Debary FL or Winter Haven, FL

What makes us great...

At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships.

Your role in our success will be...

The Supervisor, Meter Services supervises and assists all meter reading and meter testing activities (setting up routes, assigning routes to meter readers, ensure routes are uploaded into systems, meter testing) for the Florida natural gas distribution systems. The role manages re-reads from contractors or inhouse readers and requires knowledge of all aspects of meter reading functions, requirements and compliance activities.

What you'll be working on...

• Provides leadership and efficient supervision of the day-to-day activities of Chesapeake's internal and external meter readers.
• Manages performance coaching / appraisals and the recruitment, development, training, engagement and retention of team members to adequately staff the department.
• Develops efficient, organized, and productive work plans (daily, weekly, monthly, etc.) that allocate department resources effectively to achieve desired objectives in a timely manner.
• Promotes and demonstrates the importance of recording accurate meter reads while being friendly and courteous to customers in the field.
• Stays abreast of changes and updates to Itron software and Automated Meter Reading handheld devices and provides testing / troubleshooting / training on new features.
• Monitors performance of Meter Readers to ensure meters are being read properly and communicates / informs Customer Care Manager accordingly.
• Ensures all department Reread Service Orders and Transponder Service Orders are completed timely.
• Ensures all meter field testing is performed by company procedure to maintain compliance.
• Maintains a working schedule of Meter Read Units (MRU's).
• Assigns route / sequence for new accounts, and re-sequence meter routes for efficiency as necessary.
• Identifies and reports illegal gas usage, damaged or broken equipment, public safety hazards and gas leaks as encountered in the field.

Who you are...

Benefits / what's in it for you?

Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email careers@chpk.com .

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.