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Customer Service Analyst
Customer Service AnalystCareersUSA • Location:  Miami Lakes, Florida
Customer Service Analyst

Customer Service Analyst

CareersUSA • Location: Miami Lakes, Florida
30+ days ago
Job type
  • Full-time
Job description

CareersUSA, a leader in the staffing industry with over 44 years of experience, has another job opportunity for you:

Our Client is seeking a Data Entry / AP Clerk in Miami Lakes, FL.

Earn an hourly rate at this position. Work Monday through Friday, 9:00 AM to 5:00 PM.

Job Description:

  • Enter data into SAP system
  • Produce Excel reports for invoicing daily customer material supplies
  • Responsible for correct cost booking and in time invoicing
  • Provide support with generating and analyzing reports, such as no-fault-found, component modification and removal history, for customer service and account management
  • Work independently on data collection and analysis. Proactively work to improve data quality and reliability of reporting tools.
  • Analyze customer requests to identify trends and potential opportunities to solve reoccurring issues via automation
  • Proactively work to resolve claims and discrepancies as they occur
  • Communicate with staff and present reports to customer service
  • Work in and with various LHT systems, such as SAP, E-bat, MAX-LRU, SAP, etc.
  • Process documentation according to instruction and procedures
  • Perform other duties as assigned

Requirements:

  • Work history in aviation or manufacturing environments a plus
  • Excellent computer skills, Microsoft Office Suite (Outlook, Excel). Microsoft Teams a plus. Strong Excel reporting skills
  • Type 40+ WPM with 97% accuracy
  • Strong communication, excellent grammar, spelling, and punctuation
  • Ability to work under pressure
  • Adaptable to easily changing conditions
  • Willing to learn, organized and process oriented
  • Team player with the ability to work independently when required
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Customer Service Analyst • Location:  Miami Lakes, Florida

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