Senior Cloud & Infrastructure Engineer / E-ITSCO Manager

The Senior Cloud & Infrastructure Engineer / E-ITSCO Manager is responsible for leading ISI’s internal IT, cloud, and security operations across three business units — Managed Services (MSP / MSSP), Industrial Security Services, and SaaS Platform Operations.

This role ensures Confidentiality, Integrity, and Availability (CIA) of corporate systems and data while maintaining compliance with CMMC 2.0 Level 2, NIST 800-171 R2, FedRAMP-Moderate, and DFARS 252.204-7012 requirements.    The role blends hands-on engineering (Microsoft 365, Azure, AWS, hybrid infrastructure) with strategic leadership, overseeing internal IT operations, security alignment, vendor management, and compliance integration.

The incumbent will build and lead a small high-performing team to deliver secure, reliable, and scalable enterprise IT services.  Key Responsibilities  Leadership & Department Management

• Lead and manage the E-ITSCO department, including internal IT, cloud, and infrastructure operations.
• Oversee Tier 1 / Tier 2 support, set priorities, and ensure SLA adherence for 170+ internal users.
• Mentor technical staff, conduct performance reviews, and establish career development plans.
• Manage vendor relationships, licensing, and procurement for hardware, software, and SaaS services.
• Develop and track department KPIs (uptime, incident response, compliance readiness, satisfaction).
• Serve as escalation point for all internal IT and infrastructure issues.    Cloud & Infrastructure Engineering
• Architect, deploy, and maintain secure hybrid environments spanning Azure, AWS (GovCloud), Rapid7 and on-prem systems.
• Enforce CIS / DISA STIG baselines and maintain compliant configurations.
• Manage Azure AD / Entra ID, Group Policy, Intune, Conditional Access, and device compliance.
• Oversee network segmentation, firewalls, VPN, DNS / DHCP, and hybrid connectivity (ExpressRoute, Direct Connect).
• Implement infrastructure-as-code (Terraform / Bicep) and maintain CI / CD pipelines for secure provisioning.
• Maintain patching, backups, DR testing, and system documentation (CMDB, topology diagrams).    Security & Compliance Integration
• Collaborate with the Cybersecurity and Compliance departments to align internal operations with CMMC, NIST 800-171, and FedRAMP Moderate control objectives.
• Maintain SSPs, POA&Ms, and audit evidence for infrastructure and IT controls (families 3.1 – 3.14)
• Oversee vulnerability management, logging, and audit trail integrity (e.g., Sentinel, Defender for Cloud, Rapid7 security Tools)
• Implement endpoint protection, data loss prevention, and encryption policies for systems containing PII or CUI.
• Participate in annual self-assessments, mock audits, and tabletop exercises.    Governance, Risk & Process Management
• Chair the Change Control Board (CCB); enforce ITIL Incident / Problem / Change workflows.
• Own internal IT policies, SOPs, and asset inventory; ensure quarterly review and version control.
• Lead risk assessments and business continuity planning; maintain recovery point / time objectives.
• Coordinate with Finance, HR, and PMO for cross-departmental systems integration and data governance.  Qualifications  This position requires applicants to have current, interim eligibility or previous security clearance .

Candidates must have held or currently hold a clearance, or have documented eligibility based on a favorable background investigation.

Interim clearances will be accepted for consideration.

All clearances are encouraged to apply.

U.S. citizenship is required by federal regulation.

Applicants without any of the above  will not be considered at this time due to contract requirements.

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)  7+ years in IT infrastructure and cloud administration, with 3+ years in a leadership or team-lead role  Experience supporting regulated or federal environments (DoD, DIB, or FedRAMP)  Microsoft Certified :

It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans.