Manager Product Management
This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world. As Manager Product Management, you will bring your technical skills to a hospitality company with an award-winning culture. On the Shop Product team reporting to the Senior Manager Product Management, you will support projects that enhance our digital guest shopping experience, focusing on customer-centric, data-driven usability.
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as :
- Go Hilton travel program : 110 nights of discounted travel with room rates as low as $40 / night
- Hilton Shares : Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Mental health resources including free counseling through our Employee Assistance Program
- Paid Time Off (PTO)
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate.
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like :
Guide the Hilton Digital roadmap, especially as it relates to the digital shopping experienceDefine and present new product concepts to both technical and non-technical partnersWrite top-notch requirements and work with delivery pod to build and bring concepts to life for our customersPinpoint customer needs (owners, Hilton Honors members, guests, partners, and Team Members) to help define and prioritize product features that drive the most impactHow you will collaborate with others :
Build trusted working relationships across Hilton, including working with engineering, design, data science and analytics, brands, property, policy / regulatory, and market-facing teamsPartner with internal Product teams on cross-functional projectsWhat deliverables you will take ownership of :
Identify and build new opportunities to improve the booking experience for guests visiting our web and mobile app channelsDefine and prioritize customer experience features working with UX, Technology, Marketing, and AnalyticsYou have these minimum qualifications :
Five (5) years of professional work experience in Product, Technology or related fieldExperience working within a complex cross-functional matrix environmentExperience writing detailed product specs and documentationThis is a hybrid role and would require to be near one of our three US office locations (McLean, Dallas, Memphis)Travel up to 15%It would be useful if you have :
Bachelor's Degree, or Associate's Degree plus 6 years of Technology related experience, or High School Degree / GED plus 12 years of Technology related experienceSeven (7) years of professional work experience in Technology or related fieldExperience with A / B testing and creating hypotheses that drive customer valueExperience in an Agile or Scrum development environment writing user stories and gathering requirements from several partnersExperience in the hospitality, travel or transportation industryHilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.