Team Member

Job Description

Job Description

About Us : NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand!

Looking for a friendly and energetic team member to join our growing company!!

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General Description : The Crew Member plays a key role in NAYA's restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Crew Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Crew Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience.

RESPONSIBILITIES

Food Preparation & Production

Prepare daily production items in cooperation with kitchen staff.

Ensure food products are prepped correctly, following recipes and Naya’s standards.

Follow recipes and portion control standards to maintain consistency and quality.

Wash dishes and tools used during food prep.

Minimize waste and assist with inventory counts.

Kitchen Organization & Maintenance

Receive, disinfect, store, and organize deliveries following FIFO and best storage practices.

Maintain proper storage temperatures and rotation procedures per DOH regulations.

Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule.

Keep floors in work areas clean, dry, and free of debris.

Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils.

Customer Service

Provide timely and courteous service to guests in alignment with Naya’s policies and procedures.

Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements.

Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction.

Ring orders into the POS system accurately and collect payments.

Assist customers with making change, as applicable.

Follow cash handling procedures, turning in accurate amounts daily.

Front-of-House & Station Management

Maintain a clean, stocked, and organized workstation at the start of each shift.

Stock cashier stations with necessary items, including paper goods and ice water.

Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread.

Turn on displays and play music as part of daily setup.

Follow the proper cash handling procedures and rings up items correctly

Complete all side work and cleaning tasks to Naya’s standards, including setting up sanitizing pails.

Teamwork & Communication

Support and assist team members as needed.

Communicate issues and ideas to the Chef or Director of Operations.

Participate in training and development of new employees to uphold Naya’s service standards.

Compliance & Professionalism

Adhere to sanitation standards and company policies on scheduling, clocking in / out, uniforms, and grooming.

Attend company meetings and training sessions as required.

Exhibit a friendly, positive, and helpful attitude at all times.

Carry out additional duties as assigned by management.

REQUIREMENTS

High School diploma or GED preferred

The ability to lift at least 50 pounds on a regular basis.

The ability to comprehend and follow written and verbal direction.

Communicates information effectively and efficiently.

Maintain friendly, helpful and positive attitude always.

Polished personal presentation; Grooming meets Naya standards, as outlined by Employee Handbook

The ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day.

The ability to withstand exposure to high volume of business and the movement and noise associated with a busy restaurant.

Ability to perform essential job functions under pressure, maintain professionalism when working under stress.

Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business.

Attends mandatory meetings.

Adherence to company, state, and county sanitation standards.

Strict adherence to posted schedule and clock in / out at times.

Perform all other related and compatible duties as assigned by the Management Team.

EEO STATEMENT

Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.