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Project Associate
Project AssociatePG Forsta • Jacksonville, FL, United States
Project Associate

Project Associate

PG Forsta • Jacksonville, FL, United States
8 hours ago
Job type
  • Full-time
Job description

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission :

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values :

To put Human Experience at the heart of organizations so every person can be seen and understood.

  • Energize the customer relationship : Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
  • Success starts with me : Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
  • Commit to learning : Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
  • Dare to innovate : We challenge the status quo with creativity and innovation as our true north.
  • Better together : We check our egos at the door. We work together, so we win together.

Job Description

Press Ganey currently has an exciting opportunity for Project Consultants in multiple specialties. This role is within our Strategic Consulting division. We offer the opportunity for you to take your years of knowledge, experience and travel around the US to support healthcare improvement efforts. Below are the general duties & responsibilities as a Project Consultant, and each of the specialties' qualifications and education requirements. Press Ganey is looking for candidates who possess one or more of the below qualifications.

NOTE : This is a non-exempt role that is paid hourly for time worked. Weekly work hours will vary week to week depending on the needs of the business and the assigned project(s). Role is not benefits eligible except for the 401(k) plan.

Responsibilities :

  • Provide expertise on consulting engagements and engage in billable consulting activity in partnership with client team members.
  • Manage evolving client expectations, needs and priorities, and collaborate with client team members to ensure effective integration with consulting and service delivery capabilities and priorities, including database production processes.
  • Conduct interviews with hospital personnel and on-site observation.
  • Manage and monitor client experience, and recommend appropriate strategies, tactics, and operational initiatives to continuously enhance.
  • Assist with the development, documentation, and presentation of results to clients.
  • Document findings of analysis and prepare recommendations for implementation of new systems, procedures, or organizational changes.
  • Attend regular face-to-face and / or virtual meetings with clients.
  • Ensure quality control of deliverables.
  • Drive development of thought leadership materials, and new service offerings.
  • Qualifications

  • Strong conceptual, as well as quantitative and qualitative analytical skills.
  • Strong organizational skills, including ability to prioritize tasks and delegate, when appropriate.
  • Ability to direct and motivate members of client project teams.
  • Self-motivator with ability to work independently.
  • Well-developed written and verbal communication skills, including ability to positively interact with executives, providers, and staff at all levels.
  • Strong facilitation and presentation skills.
  • Must have significant knowledge of clinical practice standards, procedural trends, and effective operational processes
  • Working knowledge of Word, PowerPoint and Excel skills required.
  • Willingness to travel up to 70% of the time while assigned to a client project.
  • Education Requirements :

  • Bachelor's degree required. Master's degree in nursing, healthcare administration, public policy, public health or business administration strongly preferred.
  • Any related license or Certification preferred.
  • Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At PG Forsta we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

    Additional Information for US based jobs :

    Press Ganey Associates LLC is an Equal Employment Opportunity / Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

    Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

    All your information will be kept confidential according to EEO guidelines.

    Our privacy policy can be found here : https : / / www.pressganey.com / legal-privacy /

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