Helpdesk Technician
FrontmatecKansas City, MO, United States12 hours ago
Job type
- Full-time
Job descriptionCan use Autocad Electrical PLC, Allen-Bradley et Siemens RS Logic 5000 Factory talk view Analysis and logical skills Competitive hourly wage with overtime Medical, Dental, Vision, STD / LTD Company contribution towards your benefits 401(k) Options Peerfit Gym membership program Vacation Time Off, Sick Time, Personal Time Off, 8 Paid Company Holidays and Yearly increases
About the job Helpdesk Technician
The Helpdesk Technician will be responsible for supporting internal and external customers with Frontmatec equipment.
Responsibilities :
- Take SOS calls and work to solve the problems encountered.
- Participate in 24 / 7 customer support.
- Ensure the application of Frontmatec's health and safety standards on the job site and in the factory, as well as the standards and laws in place (OSHA and OHSA).
- During startups or upgrade of installations, support the installation or service team.
- Work on development and installation of upgrades for the updating of electrical programs and plans.
- Perform the required programming for components from the spare parts department (ex : computers, interfaces, etc.)
- Provide support to the QA department at the programming and electrical level.
- Take part in the development of products in collaboration with various departments. Provide a "field" vision to the team.
- Take part in testing and startups of factory equipment for FAT.
- Take part in several continuous improvement projects for the automation department.
Required Knowledge and Skills :
What We Offer :
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Helpdesk Technician • Kansas City, MO, United States
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