Marketing Analyst / Specialist-III (Manager - Merchant Campaign Operations) - 21705

Job Title : Marketing Analyst / Specialist-III

(Manager - Merchant Campaign Operations)

Client : DoorDash

Location : Remote

But would prefer someone to be near one of these hubs :

New York, San Francisco, Seattle, Los Angeles, Sunnyvale, Chicago, Austin, Denver, Atlanta, Miami, Boston, Washington DC.

About the Team

The DoorDash Marketing Operations team is dedicated to delivering high-quality, relevant communications that resonate with our audiences globally. To achieve this, we're building a team of technical CRM experts who specialize in building, testing, and launching marketing campaigns designed by our Lifecycle Marketing partners. Our focus is on operational efficiency and campaign excellence, ensuring that every communication reaches the right audience, on time, with exceptional quality and craft.

About the Role

As an Associate, Campaign Operations , you will be responsible for building, testing, and launching retention marketing campaigns for the DoorDash Merchant audience. You'll collaborate closely with Lifecycle Marketing partners and Project Managers to ensure campaigns meet all requirements and are delivered on time, error-free, and at scale. Your performance will be measured by campaign quality, timeliness, and operational efficiency. This role reports to the Campaign Operations Manager .

You're Excited About This Opportunity Because You Will

• Campaign Strategy & Execution : Build, QA, and launch multi-channel retention marketing campaigns (email, push, in-app messaging, etc.) in Iterable , collaborating with designers, copywriters, and stakeholders to deliver high-quality programs.
• Operational Efficiency : Develop scalable workflows, processes, and best practices to improve campaign quality and reduce errors.
• Cross-functional Collaboration : Partner with Lifecycle Marketing, Martech, Data Science, Product, Engineering, and Design teams to align on campaign objectives, audience targeting, and creative execution.
• Performance Analysis : Track and analyze campaign performance, offering insights and recommendations to optimize quality, craft, and efficiency for future initiatives.
• Stakeholder Management : Serve as the primary Campaign Operations contact for Lifecycle Marketing partners, ensuring alignment with priorities and goals.
• Tool Expertise : Leverage Iterable and other marketing platforms to build sophisticated campaigns with automation, dynamic content, and A / B testing.

We're Excited About You Because You Have