Remote Bookkeeper (US working hours)

What Youll Be Doing :

Bookkeeping & Account Management

Categorize transactions reconcile accounts and maintain accurate ledgers

Identify discrepancies and make necessary account adjustments

Conduct monthly reviews to ensure financial accuracy

Client Support & Communication

Serve as the primary contact for assigned clients

Provide clear empathetic guidance via chat email and phone

Build meaningful relationships with small business owners

Problem Solving & Ownership

Proactively identify and resolve issues

Take full ownership of client satisfaction and deliverables

Collaborate across teams using tools like Bench App Salesforce and Slack

Qualifications : What Youll Bring :

2 years of U.S. bookkeeping or tax filing experience

Strong communication skills and customer service mindset

Proficiency in QuickBooks Xero or similar software

Meticulous attention to detail and a proactive attitude

Degree in Accounting Finance or related field (or equivalent experience)

Requirements :

Must be based in Mexico City Mexico area and able to work North American business hours (9 AM 5 PM EST or PST)

Must meet Benchs minimum hardware and internet requirements to effectively run our tools and systems

What We Offer :

Remote-first flexibility

A collaborative tech-savvy and growth-oriented team

Continuous learning and development opportunities

Additional Information :

Work Environment :

• Remote
• All your information will be kept confidential according to EEO guidelines.

Remote Work : Yes

Employment Type : Full-time

Experience : years

Vacancy : 1