Join to apply for the Equipment Rental Counter Associate role at BUTTREY RENTAL SERVICES, INC.
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Join to apply for the Equipment Rental Counter Associate role at BUTTREY RENTAL SERVICES, INC.
- Counter Associate will assist rental customers in a polite, friendly, and professional manner whether in person or on the phone
- Ask customer questions to determine their rental needs and recommend proper equipment - Provide alternative suggestions if appropriate
- Prepare rental forms and contracts by obtaining customer signature and other information as required
- Explain rental fees and provide information about rented items such as operation of equipment and safety features
- Answer telephone and receive orders by phone
- Resolve customer problems and answer questions
- Schedule equipment delivery and pickups and assist customer with the loading and unloading of equipment when necessary
- Daily audits of open contracts and call overdue rentals
Benefits : - 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Vision insurance
EQUIPMENT RENTAL COUNTER ASSOCIATE
JOB DUTIES :
Counter Associate will assist rental customers in a polite, friendly, and professional manner whether in person or on the phoneAsk customer questions to determine their rental needs and recommend proper equipment - Provide alternative suggestions if appropriatePrepare rental forms and contracts by obtaining customer signature and other information as requiredExplain rental fees and provide information about rented items such as operation of equipment and safety featuresAnswer telephone and receive orders by phoneResolve customer problems and answer questionsSchedule equipment delivery and pickups and assist customer with the loading and unloading of equipment when necessaryDaily audits of open contracts and call overdue rentalsTECHNICAL SKILLS :
Complete rental transactions on Point of Rental software and perform basic tasks including, checking equipment rates and availability, creating rental quotes, reserving equipment, opening / closing rental contracts, scheduling equipment deliveries / pickups, emailing quotes / reservations / contracts to customersPeriodically update and review company website for accuracy and messagingOTHER TASKS AND RESPONSIBILITIES :
Clean showroom floor and equipment - Arrange showroom displays - Keep shelves organized, stocked and cleanReport safety violations to supervisorAdhere to all company policies, procedures, rules, and regulations in written or verbal formComply with government safety requirements and other regulations and security in storeAttend department, store, and safety meetingsPerform other duties as requestedWORKING CONDITIONS :
Must be able to sit or stand for long periods of timeThe job requires constant interaction with the publicMay have exposure to chemicals, including but not limited to gasoline, diesel fuel, propane, kerosene, and cleaning solventsMost work will be indoors with limited exposure to outside elementsSome Saturday work requiredEDUCATION, SKILLS & REQUIREMENTS :
A high school diploma or equivalent GED is preferred but not requiredBilingual preferredMust be able to lift / move approximately 50-70 lbs.Customer service aptitudeStrong telephone skillsEffective written and oral communication skillsValid driver's license and clean driving recordEquipment rental industry experience preferredPoint of Rental software experience preferredExperience as sales representative, rental counter sales representative, auto parts sales representative, equipment dispatcher, truck dispatcher, construction foreman, or similar role preferredPAY FREQUENCY :
Paid biweeklySCHEDULE :
Day shift : 7am-5pmOpen : Monday-SaturdayOvertime availableSeniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Engineering and Information Technology
Industries
Consumer Services
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