Consumer Banking Analyst

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow.

While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships.

Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).

Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to ’ Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate’s 2023 list of Best Regional Banks. For more information about joining our team, please visit us at .

Responsibilities

Review transactions / accounts daily for appropriate processing and alignment with bank policies, procedures, and relevant laws and regulations

Create and maintain processes and procedures to govern consumer digital and retail deposit accounts

Develop and review reports to present to stakeholders

Support the ongoing assessment of consumer compliance risk and adequacy of controls

Monitor and investigate consumer complaints for timely resolution

Assisting with documentation of job aids and operational forms

Performs other duties and projects as assigned

Qualifications

College degree preferred but commensurate work experience will be considered

Must have at least 3-5 years operational banking experience with a focus on consumer banking

Ability to be well organized, team-player, motivated and flexible with working hours

High proficiency in the use of MS Excel, MS Word, MS PowerPoint, MS Outlook

Outstanding oral and written communication skills

Ability to multi-task and be detail oriented

Demonstrated ability and desire to thrive in a challenging fast paced work environment

Strong interpersonal skills, excellent communication skills, the ability to work effectively and build relationships both internally and externally

Must be flexible and adjust to schedule and adapt to changing business priorities