Client Support - Associate (Topeka)

Are you the person everyone calls when something breaks? 😎

Do you enjoy solving tech problems and helping people feel empowered with their devices?

If yes-his role is made for you! 💼

🚀 NOW HIRING : Client Support Associate (Onsite IT Support)

📍 Topeka, Kansas 66618

🕒 3-Month Contract (Strong Chance for Extension)

🔍 About the Role

Were looking for an Onsite IT Support Associate who will serve as the primary IT point-of-contact at the local office.

You'll be supporting employees with hardware, software, networking issues, onboarding setup, and day-to-day tech operations.

If you like hands-on troubleshooting, fast-paced environments, and being the go-to technical expertthis is your next step! 💡

💻 What Youll Be Doing

Provide onsite support for hardware, software, and network issues

Troubleshoot desktops, laptops, printers, and workstation issues

Install / update software, utilities, and print drivers

Handle new hire onboarding laptop issuance, setup, configuration

Manage 1060+ daily support tickets through a chat-based ticketing system

Support both onsite & remote employees

Maintain printers & basic office IT infrastructure

Complete a 34 week training program with equipment provided

🔧 Must-Have Skills

2+ years of IT support experience (hardware, software & basic networking)

2+ years of customer service experience

Strong Windows OS troubleshooting skills

Experience using ticketing / case management tools

Ability to stay calm & friendly in a high-volume support environment

🌟 Preferred Skills

VPN troubleshooting

Advanced networking familiarity

Strong MS Office proficiency

Laptop build / repair / upgrade experience

🎓 Education

IT degree or certifications preferred but not required.

Equivalent hands-on experience works just fine!

🗓 Work Schedule

📅 MondayFriday

Standard shift : 8am5pm

Two days per week : 10am7pm ( your choice except Mondays )

If you're ready to step into a visible, impactful IT support role within a friendly, collaborative environment lets connect! 🙌

📩 Interested? Apply or message me directly for details.