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Salesforce Analyst

Salesforce Analyst

Ursus IncSunnyvale, CA, United States
17 hours ago
Job type
  • Full-time
Job description

JOB TITLE : Salesforce Analyst

  • TOP 3 SKILLS :
  • 5+ years of experience as a Salesforce Business Analyst or System Analyst, with a strong focus on Sales Cloud.
  • Proven, hands-on experience implementing and configuring Salesforce Agentforce.
  • Demonstrated experience in a consulting-oriented role, either internally or externally, with a track record of driving strategic business improvements.

LOCATION : US Remote with overlap in PST and CST timezone preferred

DURATION : October -January 31st

RATE RANGE : $60-75 / hr

POSITION SUMMARY :

We are is seeking a highly skilled and motivated Salesforce Analyst with deep expertise in Sales Cloud and direct experience implementing and optimizing the Agentforce AI platform. In this role, you will be the bridge between business stakeholders and a technical team, driving significant improvements in our sales processes and overall operational efficiency. You will play a key role in integrating AI-powered capabilities to create a more intelligent and streamlined sales workflow. You will work closely with the GTM Sales Applications and Sales operations team.

RESPONSIBILITIES :

  • Collaborate with sales leaders and business stakeholders to gather, document, and analyze business requirements for new features and enhancements within Sales Cloud and Agentforce.
  • Translate business needs into clear and detailed functional specifications, user stories, and acceptance criteria for the development team.
  • Lead the implementation and optimization of Agentforce AI agents to automate tasks, assist sales representatives, and improve customer interaction efficiency.
  • Design and deliver impactful presentations using PowerPoint to communicate findings, solution proposals, project progress, and key insights to senior leadership and non-technical audiences
  • Stay up-to-date with new Salesforce releases, features, and best practices, specifically within Sales Cloud and Agentforce, to recommend continuous improvements.
  • Act as the primary point of contact for end-user support on complex issues related to Sales Cloud and Agentforce, ensuring timely resolution.

    • QUALIFICATIONS :

  • 5+ years of experience as a Salesforce Business Analyst or System Analyst, with a strong focus on Sales Cloud.
  • Proven, hands-on experience implementing and configuring Salesforce Agentforce.
  • Demonstrated experience in a consulting-oriented role, either internally or externally, with a track record of driving strategic business improvements.
  • Exceptional presentation and communication skills, including advanced proficiency in PowerPoint for creating professional, clear, and compelling decks.
  • Solid understanding of sales methodologies and common sales processes (e.g., lead management, opportunity management).
  • Excellent analytical, problem-solving, and critical-thinking skills.
  • Experience working in an agile development environment.
  • Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.

    • BENEFITS SUMMARY : Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.

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    Salesforce Analyst • Sunnyvale, CA, United States