Electrical Service Manager

Job Description

Job Description

Job Description

Job Title : Electrical Service Manager

Summary

The client company is an electrical contracting company seeking an exceptional Service manager!

The Electrical Service Manager carries out all duties required for the successful operation, service and maintenance of electrical functions for a multitude of customer facility's, Including, but not limited to, Industrial, manufacturing, water wastewater, mid-rise and high-rise condominium buildings, office parks and shopping centers.

Ideal candidates will have a broad understanding of all functional areas of a typical business (accounting, production, information systems, and marketing) operating in today's a dynamic environment.

Possess local Electrical Licenses in Massachusetts or Connecticut.

Minimum Requirements :

Electrical license(s) in Massachusetts or Connecticut.

(5) years experience of managing (12) or more electricians and service technicians in a commercial electrical service maintenance operation environment.

(5) years experience in Service Management and Dispatch software, GPS vehicle monitoring and Microsoft Office Outlook.

Excellent written and oral communication skills; working knowledge of word-processing and integrated software applications; organizational skills and ability to perform detail-oriented work are required.

Applicant must be familiar with a variety of the electrical field's concepts, practices, best practice, and procedures including the technical ability to understand and interpret Electrical Codes, Life Safety Codes, NFPA, Uniform Building Codes and Lighting Systems where applicable

Experience and knowledge of electrical applications, permits, electrical maintenance goals, Facility Maintenance Application PM standards.

Essential Responsibilities :

Support and maintain existing customer relationships.

Develop and expand new customer relationships

Manage the administrative and customer service functions of the Service Department.

Maintain open and positive communication (both in verbal and written form) with employees, departments, customers and vendors. / li>

Maintain appropriate staffing level and workload distribution to meet customer and business needs.

Ensure compliance with company policies and recommend policy changes as needed.

Responsible for the efficient operation of the Service Department and expense control.

Proactive and reactive management of all service personnel including hiring, training, motivation, career development, reviews and safety.

Organize and present at weekly tech meetings and safety training.

Perform annual merit reviews and development planning for service personnel.

Analyze service productivity and recommend changes to improve customer service and profitability.

Maintain high quality service delivery in an efficient, productive and profitable manner.

Oversee warehouse, inventory and vehicle management.

Maintain ongoing maintenance schedules for service accounts.

Review and approve all replacement requests.

Organize, coordinate and schedule all scheduled maintenance, replacement and Customer service work order.

Assist or assign assistance for technicians on accounts to ensure work quality.

Benefits Include

401(k) and profit-sharing plans, health insurance, holidays, vacations and more.

Company Description

W3Global was established in 2006 in Fremont, CA with a vision : simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services

W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise

W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Company Description

W3Global was established in 2006 in Fremont, CA with a vision : simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.