AI at Zapier
At Zapier we build and use automation every day to make work more efficient creative and human. So if youre using AI tools while applying here thats great! We just ask that you use them responsibly and transparently .
Check out our guidance on How to Collaborate with AI During Zapiers Hiring Process including how to use AI tools like ChatGPT Claude Gemini or others during our hiring process and when not to.
Job Posted : 11 / 4 / 2025
Location : Americas
Hi there!
Zapier is leading the way in AI automation. Weve helped businesses increase productivity and serve their customers better through an extensive platform of integrations robust workflow automations and practical AI applications. Zapiers AI Orchestration Zone is building the infrastructure that will power the next generation of automation. At the core of this effort is Model Context Protocol (MCP) an open standard designed to let AI agents seamlessly reason act and orchestrate workflows across Zapiers 8000 integrations.
Were hiring a Senior Backend Engineer to help design and scale the systems that enable this vision. Youll own APIs build platform primitives and work closely with cross-functional partners to define how agents access the real world through Zapier.
If youre excited about working on foundational systems love thinking in protocols and architecture and want to help define how AI agents get work done this is your role.
As a Sr. Backend Engineer working on MCP youll :
Design implement and evolve core APIs that enable agents to take meaningful actions across Zapiers ecosystem
Build systems that support scalable orchestration robust logging and high-availability execution
Collaborate on the architecture for MPC primitives like memory context windows and reasoning steps
Integrate with Zapiers existing execution infrastructure and help build the interfaces between LLMs and automations
Partner closely with Product Platform and Sales teams to ensure the protocol serves both external and internal needs
Drive design decisions that prioritize scalability performance security and clarity for developers and AI systems alike
High Visibility High Impact
MCP is one of the most strategically important initiatives at Zapier. Its foundational to our AI orchestration roadmap and plays a central role in how we show up in the broader AI ecosystem.
This is an opportunity to :
Define how AI agents interact with third-party systems through Zapier
Shape a new protocol that impacts both internal platform teams and external developers
Work on high-trust cross-functional projects with visibility at the executive level
Influence long-term architecture for Zapiers most ambitious product experiences
Be part of a fast-moving experimental team that values curiosity clarity and velocity
About You
Were looking for backend engineers who bring :
Youre a seasoned backend builder . You have 6 years of experience designing developing and maintaining complex production systems. Youre comfortable writing backend services (Python or ideal) and youre not afraid to go deep into API design database modeling or CI / CD pipelines.
You understand and leverage AI tooling. You know how to use AI tools to accelerate your own development process (e.g. GitHub Copilot Cursor) and you also get excited about building systems that enable others to use AI effectively. Youve worked with or implemented components like model context protocol or agent frameworks.
You thrive on platform thinking. Youve built or contributed to platform products before with a focus on extensibility documentation and robust foundations. You can make the complex simple for our customers.
You lead with customer empathy and curiosity. You continuously seek context ask great questions and stay oriented to the bigger picture to meet the needs of customers to help them solve problems that matter to them.
You bias toward action especially when next steps arent obvious. You create structure clarity and momentum for the team surrounding your projects. Youre pragmatic and know when to ship fast and iterate - and when to sweat the details.
You demonstrate an ownership mindset. You take initiative without needing top-down direction but youre also an effective communicator who can bring others with you. You have sound judgment and balance user needs technical constraints and product goals in your decisions.
Youre a self-starter who is comfortable with ambiguity. You can turn loosely defined problems into concrete action you follow through on commitments and you surface blockers early to recruit help defining solutions.
Required Experience :
Senior IC
Key Skills
Business Intelligence,Bidding,Accounts Assistant Credit Control,Account Development,Content Development,Lab Testing
Employment Type : Full-Time
Department / Functional Area : Engineering
Experience : years
Vacancy : 1
Monthly Salary Salary : 170 - 225
Software Engineer Backend • San Francisco, California, USA