Supervisor, Mortgage Production (Full Time, On site)

Job Description

Job Description

Description :

The Mortgage Production Supervisor helps manage the pipeline and quality of loans completed for assigned clients by effectively managing a team of Mortgage Auditors.

Location : This position is based in our Draper UT office.

Benefits : Full Time benefits eligible including Medical, Dental, Vision, Time Off, Wellness Program, Retirement, and more.

Responsibilities :

• Manages a pipeline of specific clients on a daily basis.
• Provides regular communication to team on the production goals for the day.
• Oversees the assignment of files to individual auditors to ensure they are productive throughout the work shift.
• Assesses quality and throughput of each member of the team.
• Facilitates action plans, training, and disciplinary action as needed.
• Resolves problems, answers questions, and appropriately escalates issues to appropriate leadership for resolution.
• Attends calibration meetings with clients.
• Conducts individual meetings with team members.
• Communicates effectively changes and announcements relevant to team.
• Monitors and approves schedules, time worked, time off, and other payroll requests.

Requirements :

Preferred Qualifications :

Employment is contingent upon completing and passing a background check and drug test. MetaSource is an equal opportunity employer.