Experienced Automotive Service Technician - Riverside Ford of Tulsa

Job Description

Job Description

Snell Motor Companies is comprised Riverside Ford of Tulsa of Jaguar Land Rover Austin, Jaguar Land Rover Dallas, Jaguar Land Rover Frisco, and Snell Collision. Family owned and operated; the Snell family began serving the Dallas community in 1973.

The Service Technician creates an exceptional customer experience while creating customer loyalty. The Service Technician will also be responsible for the diagnostics and repairs of our customers and dealerships vehicles. As the Service Technician your role will include but not be limited to the following :

• Reviews repair orders identify customer concerns and needed repairs
• Clocks on and off time on every line of repair order
• Checks technical service bulletins that may apply to customer concern
• Follows repair escalation process
• Adheres to all factory warranty requirements including time punches, accurate documentation, parts returns.
• Follows manufacturer repair steps and processes in Topix including all required parts for repair
• Confirms all repairs once completed
• Keeps the facility clean and equipment in good working order.
• Maintains cleanliness of vehicles during repair process
• Maintains a tool collection that includes all necessary non Land Rover supplied special tools
• Keeps a clean work area including bay, toolbox and surrounding area

Requirements

Benefits