HSS I (Medical Assistant) (Fulton, Fresno)

HSS I (Medical Assistant) (Fulton, Fresno)

Job Category : Health Center

Requisition Number : HSSIM002060

Full-Time

Hourly Range : $23 to $25 USD

Fresno, CA 93728, USA

Job Details

General Duties

Provides direct service in all the health center specific areas including, sexual and reproductive health, abortion, prenatal, family medicine, as appropriate to scope of services and health centers;

Provides patients with accurate information regarding Planned Parenthood services, including questions pertaining to contraception, options, and funding sources;

Contributes to achieving health center productivity goals;

Screens financial, medical and social history with correct documentation of pertinent information

Demonstrates PPMM customer service standards;

Solicits donations from patients per PPMM guidelines.

Demonstrate PPMM workplace values and service standards.

Follows all patient care standards

Front Office Check-in & Check-out

• Communicates professionally and accurately about services, payment and appointment scheduling.
• Provides paperwork to patients and secures payment and insurance information as needed for billing purposes.
• Enters accurate patient information into Electronic Practice Management System (EPM)
• Makes Health Center appointments, provides information and appropriate referrals
• Contacts insurance companies to obtain benefit information and authorization for services
• Ensures accuracy of charges and posts charges to EPM for all pay types following established practices and procedures.
• Runs end-of-day reports as directed by Center Manager.
• Responsible for ensuring all charges are entered same day and all charges must be completed by close of business day.
• Handles patient check-out, calculates and collects fees, solicits contributions, schedules future appointments.
• Contacts appropriate Health Center staff and billing department personnel as necessary to obtain information needed to complete billing and to resolve errors.
• Notifies supervisor of discrepancies or unusual occurrences in daily billing or computer software / hardware.
• Responsible for scanning all documents in patients chart at date of service
• Responsible for completing all billing tasks and corrections within 72 hours of receipt
• Responsible for following all PPMM financial policies and procedures
• Prepares charts for next day appointments; completes confirmation calls and chart prep as needed.

Back Office Lab & Direct Care : Check-in & Check-out

Qualifications

Requirements

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.