Associate Director, Product Design

Overview

Join to apply for the Associate Director, Product Design role at Embark Veterinary .

We are looking for an Associate Director, Design to drive strategy, execution, and leadership as both a player and coach. Youll shape how design empowers pet parents to turn genetic insights into everyday actions, while fostering community and long-term engagement.

This role requires strong strategic thinking, creative facilitation, and the ability to synthesize complex research into clear product direction. Youll guide our design team, influence cross-company initiatives, and champion partnerships with brand, marketing, and e-commerce to oversee our design system and product ecosystem.

What youll do

• Strategic discovery, research & facilitation
• Define and champion Embark's design strategy for personalized pet care experiences by
• Leading strategic discovery and user research to understand pain points and validate opportunities.
• Facilitating cross-functional workshops to align Product, Science, Marketing, and Engineering around user-centered solutions
• Synthesizing research findings, user feedback, and scientific insights into actionable product opportunities that drive behavioral change, engagement and community.
• Systems Thinking & Design Governance
• Govern the design system across product, marketing, and brand touchpoints
• Ensure cohesive user experience, brand cohesion and design quality across our product portfolio, app and web surfaces
• Hands-On Design & Execution
• Act as a player-coach : contributing hands-on design work while mentoring and guiding your team.
• Design and prototype AI / LLM-powered experiences, crafting a variety of UIs and interaction patterns to deliver adaptive interfaces and journeys that encourage the behaviors and habits we aim to inspire.
• Work closely with Product Management and Engineering to translate designs into scalable, performant implementations and manage tradeoffs (latency, caching, data loading)
• Collaboration & Leadership
• Partner with Product and Engineering to track key outcomes (activation, engagement, retention) and iteratively refine solutions
• Connect insights to product roadmap decisions and business outcomes through ongoing leadership collaboration
• Mentor, coach, and grow design talentsetting a culture of curiosity, craft excellence, and collaboration.
• Build trusted partnerships with leaders across Product, Engineering, Marketing, and Science to ensure alignment of design with business and customer outcomes.

Experience were looking for

Core Competencies

Core Experience

Nice-to-Haves

Benefits

Salary : $180,000 - $210,000 depending on experience and qualifications

Embark is an equal opportunity workplace and values diversity at our company. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, citizenship status, sexual orientation, age, disability status, marital status, gender identity or expression, veteran status, or any other characteristics protected by federal, state or local laws. See also EEO is the Law.

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