Lead Caregiver

Job Description

Job Description

Position : Care Captain / Lead Caregiver

Location : Orange County, CA

Schedule : Full-Time (40 hours / week)

Pay : Competitive, based on experience + bonuses

Company : CareWorks Health Services — a leading home care provider trusted by families across Southern California

Ready to take your caregiving career to the next level?

If you’ve mastered caregiving and are ready for a leadership role, this is your opportunity!

We’re hiring a Lead Caregiver (Care Captain) — a hands-on role for experienced caregivers who want to mentor others, ensure quality care, and be the “go-to” leader in the field.

At CareWorks Health Services , we’re redefining what quality home care looks like. Our mission is simple : exceptional care for every client, every day — and that starts with empowering our caregivers.

What You’ll Do

Train and Mentor

Coach caregivers in the field through hands-on guidance and feedback

Lead by example, modeling professionalism and compassion

Quality Assurance

Conduct regular and surprise visits to ensure care plans are followed

Observe, evaluate, and document caregiver performance

Address client or family concerns promptly and professionally

Step In When Needed

Cover last-minute call-offs or assist new clients during their first shifts

Ensure clients never miss a visit due to scheduling gaps

Keep Records Organized

Maintain accurate visit notes, reports, and caregiver feedback

Communicate updates to the office team in real time

A Typical Day

Morning :

Step in for a call-off, train a new caregiver, or onboard a new client

Afternoon :

Conduct 2–3 quality assurance visits

Collect and verify timesheets, care notes, and compliance forms

Update reports and plan the next day’s visits or trainings

You’ll Thrive in This Role If You :

Have an active CNA or HHA license, or at least 5 years of professional caregiving experience

Are known as dependable, professional, and compassionate

Communicate clearly and enjoy mentoring others

Can adapt quickly and love solving problems on the go

Valid driver’s license, reliable vehicle, and proof of auto insurance (required for client transportation)

Bonus Skills (Not Required) :

Bilingual (Spanish, Tagalog, or other languages)

CPR / First Aid Certified

Experience with Electronic Health Record (EHR) systems

Benefits and Perks

10 Days Paid Time Off (PTO)

6 Paid Holidays

50% Medical + 100% Dental Coverage

Access to a Concierge Doctor

Individual and Team Bonuses

Flexible Work Hours and Supportive Leadership

Career Growth Opportunities

Why You’ll Love Working with CareWorks

We’re a  people-first agency that believes caregivers deserve the same care and respect we give our clients.

You’ll have real autonomy in your work, backed by a supportive office team.

We invest in your growth, not just your hours — you’ll gain leadership experience, mentorship skills, and recognition for your impact.

Diversity and Inclusion

We believe diversity makes us stronger. Regardless of race, religion, gender identity, orientation, background, or story — if you’re passionate about helping others and ready to lead, we want you on our team.

Ready to Lead with Care?

Apply today and become a Care Captain at CareWorks Health Services — where your leadership helps us care better, together.