Job Description : Position Summary :
As an integral piece of the Clinical Nutrition and Culinary team, the Senior Nutrition Assistant role is to work closely with the Registered Dietitian and Certified Dietary Manager to ensure that the patients on the RSU and MCU are assisted in their menu selections to ensure that the patients receive their appropriate diet and requested items.
Core Competencies :
Demonstrates strong customer service skills with patients, families, and clinical / culinary staff
Shares information with the team to keep everyone abreast of patients' status.
Ability to communicate and collaborate effectively with patients, families and staff that conveys respect and professionalism even in challenging situations
High attention to detail to ensure menus / diet orders are appropriately completed and accurately entered into computer system, and ensure tray accuracy
Able to multitask and concentrate on fine detail with interruptions on a frequent basis
Works independently with minimal supervision.
Exercises initiative, seeking additional tasks and projects from supervisor.
Accepts assignments readily.
Recognizes problems independently and works toward improving systems and procedures.
Maintain confidentiality of patient information
Position Responsibilities :
Assists patients with menu selection and enters into computer
Reviews menu selections to ensure compliance to preferences, allergies, and prescribed diet
Relays relevant information back to the team to keep everyone abreast of patients' status.
Enters patient information in computer
Answers phone and message machine in a timely manner and takes appropriate steps to ensure customer satisfaction
Prepares hot and cold production sheets and file accordingly
Prepares late tickets as requested
Leads, mentors and trains newly hired Nutrition Assistants
Responsible for EOC rounding on RSU, pantry / RSU kitchenette, assuring CMS standards (FIF0, proper labeling and dating etc) are being maintained.
Maintains diet office supplies
Calculates and communicates weekly enteral feeding PAR requirements weekly to Central Stores
As requested by Registered Dietitian, conduct calorie counts, visits with patients obtains preferences / food allergies, takes snack orders, determine tolerance of meals / supplements, and reinforces patient education
Quality Assurance : conduct meal rounds and test trays
Process Improvement projects encouraged in the LEAN philosophy
Has complete knowledge and understanding of the pod / pantry process including set up, plating meals, checking trays for accuracy, delivery of food truck to unit and clean up
Follow safety and sanitation rules and regulations
Follow department and hospital policy and procedures
Books outpatient nutrition appointments
Conduct monthly in-services
Assists the supervisors in helping team complete LMS trainings.
Performs other related duties as required or directed
Qualifications :
College level nutrition courses required. AS / BS in Nutrition strongly encouraged
Food service experience at hospital setting preferred
Prior experience as nutrition assistant or knowledge of therapeutic diets preferred
Effective verbal, electronic and written communications skills using the English language required
Strong customer service and team-focused interpersonal skills needed
Computer skills required. Previous experience with Computrition nutrition program a plus. Word and Excel competency a plus
Attention to detail and multi-tasking abilities required
Demonstrates ability to prioritize work, meet deadlines, and adapt to changing situations
Serve Safe Certified to be obtained within 6 months of hire
CPR to be obtained within 6 months of hire.
Allergy Awareness Certificate to be obtained within 6 months of hire
Demonstrates desire for leadership and clinical nutrition growth
Remote Type
On-site
Hebrew SeniorLife is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Assistant English • Boston, Massachusetts, United States