Collections Specialist

Collections Specialist

Accounts Receivable Customer Reconciliation Analyst
Cargomatic Inc.
Location: Norfolk, VA

About Us
Cargomatic is a technology-driven logistics provider connecting shippers and carriers through a modern, efficient, and environmentally friendly platform. With more than 500 employees nationwide and a rapidly growing network of freight subsidiaries, we remain committed to innovation, customer success, and building a dynamic, inclusive workplace.

Role Overview
We are seeking an Accounts Receivable (AR) Customer Reconciliation Analyst to join our Norfolk-based Finance team. This role plays a critical part in reconciling high-volume customer accounts, analyzing variances, and ensuring the accuracy of account balances. The ideal candidate will be detail-oriented, confident, and highly analytical, with strong Excel and reconciliation skills.

Key Responsibilities

• Review and research a high volume of transactions, documenting issues and identifying root causes.

• Perform weekly and month-end reconciliations and roll-forward analysis on AR accounts.

• Partner with operations and customers to resolve short/over payments and unapplied cash.

• Prepare and process account adjustments to ensure accuracy of financial records.

• Utilize advanced Excel skills (pivot tables, macros, VBA, Power Query) for reconciliations and reporting.

• Collaborate with internal teams to improve invoicing, reporting, and financial process controls.

• Provide excellent customer service regarding AR account inquiries.

Qualifications

• Bachelor's or Associate Degree in Accounting, Finance, or related field.

• 3+ years of AR, reconciliation, or collections experience (transportation/logistics experience is a plus).

• Strong Excel skills (pivot tables, macros, VBA, Power Query).

• Experience reconciling and collecting on large or complex customer accounts.

• Highly detail-oriented, with strong problem-solving and communication skills.

What We Offer

• Competitive pay: $70,000 – $80,000/year.

• Medical, dental, and vision insurance.

• Flexible PTO.

• Opportunities for career growth in a fast-scaling logistics organization.