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District Operations Manager
District Operations ManagerCommunity Concierge Services • Charlotte, NC, US
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District Operations Manager

District Operations Manager

Community Concierge Services • Charlotte, NC, US
15 hours ago
Job type
  • Full-time
Job description

Regional Operations Manager – Community Concierge Services

Be among the first 25 applicants. Employment Type : Full-Time, W2, Bi-Weekly Pay.

About Us

Community Concierge Services (CCS) is a nationwide provider of doorstep waste and recycling collection for apartment communities. Each night, our team of over 600 employees services more than 150,000 apartment units across the country. We offer advancement, increased responsibilities, and additional shifts based on performance and reliability.

The Opportunity

Oversee all operations for doorstep trash collection in your market from end to end. Responsible for new community rollouts, building and supporting your team, visiting clients, working in the field. Requires a mix of white collar and blue collar work; must lead from the front daily. This full-time role cannot be paired with another full-time job.

What You'll Do

  • Lead operations across multiple residential properties, ensuring flawless nightly execution.
  • Hire and train porters to CCS standards.
  • Conduct employee audits and on-site quality checks.
  • Build and maintain strong relationships with property managers and clients.
  • Handle scheduling and ensure coverage—no missed pickups.
  • Manage employee logistics, including safety gear, reporting apps, and ADP payroll forms.
  • Respond to on-site operational issues such as equipment failures or staffing gaps.
  • Maintain nightly reporting, payroll, employee documentation, and compliance.
  • Assist in community onboarding, including resident orientations and equipment distribution.

Night and weekend availability required; routes run 7 days a week. Peak working hours are 7 pm–1 am daily. Mix of field work and administrative tasks, with flexible daytime hours based on completion. Travel to neighboring markets may be required.

Who You Are

  • A hands-on leader not afraid to work late nights or fill in on a route if needed.
  • A natural problem solver and communicator—proactive, honest, solution-focused.
  • Comfortable managing people, systems, and processes in a fast-paced, high-accountability environment.
  • Flexible and responsive, able to pivot when staffing gaps or service issues arise.
  • A team builder who leads by example and wants to grow with the company.
  • Compensation & Benefits

    Base Salary : $55,000–$60,000 per year (bi-weekly pay). Annual Bonus : $5,000 (paid quarterly, performance based). Company Vehicle for all work-related use (maintenance and gas covered). Health Insurance for you and your family (sponsored plan). 401(k) with Matching : 4% match on first 5% after 12 months.

    Growth opportunity : help build and lead new districts as we expand.

    How to Apply

    Referrals increase your chances of interviewing at Community Concierge Services by 2x. Get notified about new District Operations Manager jobs in Charlotte, NC.

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    District Manager • Charlotte, NC, US