Receptionist

H&R Block Seasonal Client Service Professional / Receptionist

Our company at H&R Block believes in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business and have a long-term strategy and transformation plan known as Block Next. This roadmap focuses on innovation, client experience, and sustainable growth. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference, our door is always open.

A typical day means helping others, inspiring people to make confident, informed decisions about their lives, careers, and money, and building client relationships that grow stronger each year. Joining H&R Block as a seasonal Client Service Professional / Receptionist means you'll focus on wowing clients now and in the future.

What you'll bring to the team : Answer phones and greet clients in a personalized, friendly, and inviting manner. Match clients with the best-suited tax professional for their needs. Schedule clients as they would like to be scheduled. Help ensure all clients' needs have been met during service both in person, over the phone, or virtually. Maintain office cleanliness and organization of resources with team members. Other duties as assigned.

Your expertise : Experience working in a fast-paced environment. Previous experience in a customer service environment. Ability to multi-task. Strong organizational and time-management skills. Computer proficient with the ability to use Microsoft Office.

Why work for us : At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing, and financial wellness needs. Employee Assistance Program with Health Advocate. Wellbeing program, BetterYou, to help you build healthy habits. Neurodiversity and caregiver support available to you and your family. Various discounts on everyday items and services. Benefits with additional eligibility requirements include Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan.

The community you will join : At H&R Block we remain committed to building a Connected Cultureone in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.