Personal Banker - Wayne, NJ

Personal Banker

At Valley Bank, we believe in people's growth potential. We invest in it. We protect it. We focus it. For nearly 100 years, we've been the bank that clients from every industry turn to for our expertise, strategies, and advice building the kind of trust that can fuel every goal. We are the leading relationship bank built for growth with over $60 billion in assets, 3,800 experts, and more than 200 consumer branches and commercial banking offices in communities across the US.

At Valley, we're all driven by an ambition that goes deeper than just having a job. That's why when you work for us, we make it our goal to help you focus on what drives you working to turn your passions and strengths into assets you can use to propel your ambitions and build the professional legacy you want. Because when we say we're a relationship bank built for growth, that's not just reserved for our clients that includes all our associates as well.

As a Banking Service Professional, the Personal Banker will provide effective support of sales and service activities within the banking office, developing new business by educating existing and potential clients and exemplifying Valley's quality service standards. Provides a variety of banking solutions by analyzing needs, recommending solutions and selling bank products and services to existing and potential clients. Perform a variety of routine banking transactions (teller and platform), while supporting the Market Manager in achieving quality service and complying with operational procedures.

Expected Work Hours : 40 hours to include Saturdays

Job Description

Responsibilities include, but are not limited to :

• Responsible for providing exceptional customer service in accordance with Valley's mission statement.
• Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services.
• Ability to present a confident and professional demeanor to establish trust and gain knowledge from the customer.
• Meets with customers to analyze financial needs and maximize sales opportunities.
• Responsible for meeting customer expectations and achieving service quality standards.
• Ability to perform all transactions required by a customer.
• Act as Vault Teller ensuring adequacy of Branch cash for daily transactions.
• Assists in community events.
• Report all significant matters, issues and unusual customer activity to Manager.
• Maintains knowledge and compliance with the Bank's Code of Conduct and all policies and procedures.

Requirements

Full-time / Part-time : Full-time

Location(s) : 200 Black Oak Ridge Rd, Wayne, New Jersey 07470, United States

Total Rewards Summary : We provide a comprehensive and competitive total rewards package including base salary, commission-based compensation, discretionary incentive compensation, comprehensive health care and insurance plans, retirement savings options, tuition and adoption reimbursement programs, paid time off, mental health support, and other valuable benefits programs.

Pay Range : $17.31 - $28.85 / hour

Valley National Bank is an Equal Opportunity / Affirmative Action Employer. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or other legally protected characteristics.