Texas Benefits Representative

A company is looking for a Benefit Representative responsible for assisting employees with their benefits inquiries.

Key Responsibilities

Provide guidance on benefits packages, including eligibility, coverage options, and enrollment procedures

Respond to employee inquiries regarding benefits and assist with the enrollment process

Maintain accurate records of interactions and conduct training sessions on benefits offerings

Required Qualifications

High School Diploma

3 years of experience in customer service or call center roles, preferably in benefits administration

Experience with medical insurance and HIPAA guidelines is preferred

Knowledge of employee benefits terminology and regulations

Proficiency in using computer systems and software applications for data entry and documentation