Strategic Initiative Manager

At Collective Health, we're transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design.

The Strategic Initiative Managers (SIM) team operates at the core of our Customer Experience (CX) organization, serving as the connective tissue between strategy and execution. We are essential to driving high-impact work through the planning, management, and execution of organizational goals, priorities, and initiatives ensuring a consistent change management and project delivery approach across all of CX. This is not just a strategic supporting role; it's a leadership role that requires owning the process from initial strategic alignment to successful operational execution and delivery.

What you'll do :

• Strategic Planning & Management : Actively drive and manage the ongoing planning, coordination, and execution of CX's goals, key outcomes, and strategic initiatives - in partnership with the CX Sr. Leadership Team & relevant Domain leadership.
• Project and Program Management : Directly manage & support simultaneous projects and programs, related to key goals, outcomes, & initiatives.
• Change Management Coordination : Drive and coordinate CX change management activities across critical functions, including Service Design, Knowledge Management (KM), Workforce Operations (WFO), Learning, and Data Ops.
• Program Oversight & Intake : Maintain a comprehensive overview of all domain-impacting projects and programs, serving as a centralized intake for new requests from business stakeholders to ensure proper assignment, scope definition, and alignment with organizational priorities.
• Cross-Functional Collaboration : Partner with groups like Product / Engineering and PMO to support the creation of CX business requirements and coordinate the delivery of CX change management for domain-impacting projects and large-scale implementations.

To be successful in this role, you'll need :

Pay Transparency Statement

This is a hybrid position based out of one of our offices : Plano, TX, or Lehi, UT. Hybrid employees are expected to be in the office three days per week (Plano, TX) or two days per week (Lehi, UT).#LI-hybrid

The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the salary, you will be eligible for stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at

Lehi, UT Pay Range

$107,635-$134,000 USD

Plano, TX Pay Range

$117,500-$147,000 USD

Why Join Us?

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact recruiting-accommodations@collectivehealth.com.

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