Overview
Technical Solutions Advisor - MSP Downtown Los Angeles. A fast-growing and highly respected Managed Service Provider (MSP) is looking for a Client Technology Advisor or Technical Solutions Advisor to join their team. If you are passionate about helping businesses thrive through smart IT strategy and have strong systems / network administration experience in a client-facing role, this is your next big step.
This role is the strategic technical liaison between the MSP and its clients, ensuring IT environments are supported and aligned with industry standards and evolving business goals. It is a high-impact role where your insights directly shape client success and contribute to continuous improvement across the organization.
What Youll Do
- Own and maintain accurate, up-to-date documentation of client technology environments.
- Conduct discovery and assessments (remote and onsite) to align client tech with internal standards.
- Collaborate with Client Success Managers and vCIOs to guide technology planning and business reviews.
- Recommend improvements and modernization strategies based on standards and lifecycle planning.
- Act as a technical escalation point for service desk and project teams.
- Support strategic initiatives and contribute to the evolution of internal best practices and service delivery.
What Youll Bring
MSP Industry experience is a must.Experience with systems and network administration in small / mid-sized business environments.Hands-on implementation with M365, Azure, Windows / Virtual Servers, network infrastructure, firewalls, VPN, and cloud services.Strong business acumen and ability to translate technical insight into client value.Outstanding communication skillsyoull be interfacing directly with business leaders and decision-makers.Compensation and Benefits
Base pay range : $100,000.00 / yr - $120,000.00 / yr
Additional compensation types : Annual Bonus
Salary : $10K$120K + Bonus | MSP Experience RequiredPaid Certifications We invest in your growth and technical development.100% Company-Paid Health, Vision, and Dental Insurance401K with Company MatchGenerous PTO + Bi-Annual Performance BonusesFamily-Owned Culture Open-door leadership, direct impact, and a team-first mindset.Qualifications
MSP Industry experience is a must.Experience with systems and network administration in small / mid-sized business environments.Hands-on implementation with M365, Azure, Windows / Virtual Servers, network infrastructure, firewalls, VPN, and cloud services.Strong business acumen and ability to translate technical insight into client value.Outstanding communication skillsyoull be interfacing directly with business leaders and decision-makers.Job Details
Location : Downtown Los AngelesEmployment type : Full-timeIndustries : Information Services and IT Services and IT ConsultingReady to work with a team that values innovation, integrity, and doing the right thing? Apply today and take the next step in your MSP career!
Inferred from the description for this job
Medical insurance, Vision insurance, 401(k), Paid maternity leave, Paid paternity leave, Disability insurance
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