Associate Account Executive - Sales
LocumTenens.com has been leading the way in a booming healthcare industry since 1995. Locum Tenens is a Latin phrase meaning, "to substitute for." When hospitals are understaffed, they rely on us to find them the right temporary physicians to fill in when needed. Every associate at LocumTenens.com plays a role in getting patients seen, no matter what they studied in school or what their role is here. Located in Alpharetta, GA, we boast a state-of-the-art campus featuring world-class amenities. There's nothing ordinary about a typical day here.
We are a Jackson Healthcare company and we are now the second largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.
The Associate Account Executive - Sales (AAE-S) is responsible for making scheduled marketing sales calls to new and existing clients within their assigned territory. This role maintains account histories and completes marketing assignments. The AAE-S enters client data and updates the database with job postings. The AAE-S maintains relationships with clients within their respective territory to solicit feedback, provide support, solve issues, and gain additional business / job orders.
Sales - 80%
- Sources, generates, and prospects sales leads by making telephone calls to clients by contacting clients via telephone calls, e-mails, text messages and third-party site messaging
- Contacts client facility leaders including but not limited to c-suite executives, medical directors and department heads to qualify them, sell our services, and inquire about needs for locum tenens coverage
- Reviews external job boards to prospect new business opportunities
- Qualifies the viability of client opportunities
- Updates and verifies pertinent information such as client contact name, job titles, contact information, staffing levels, and personnel needs for specialty departments in the company database information
- Enters open orders for respective clients
- Ensures the integrity and accuracy of information entered in the company database
- Conducts "two bite" check-ins with clients to ensure orders have been filled to their satisfaction
- Manages daily schedule of calls, meetings, and follow ups
- Achieves / exceeds daily and monthly activity goals and metrics as set by their manager; exceeds KPI production metrics measured by all communication activity
- Keeps management informed of area activities, significant issues, and changes in volume
Account Management - 20%
Identifies potential future needs with existing clients by building and maintaining business relationshipsEnsures client needs are satisfied and that they are informed of new products and price changesResolves client requests, complaints, and issuesFollows up with clients routinely to ensure there are no additional challengesSecondary Functions (If Applicable)
May send appropriate targeted marketing materials to clients as neededMay work on special projects or other duties as assignedSupervisory / Budgetary / External Communication Responsibility
Communicates with external clientsQualifications Education, Work Experience, Certifications
High School Diploma or equivalent required; Bachelor's degree preferredInternal candidates : Successful completion of internal Account Representative trainingExternal candidates : 1+ year(s) of sales or recruiting experience preferredKnowledge, Skills, and Abilities
Ability to adhere to and exhibit the Company Values at all timesWorking knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and TeamsWorking knowledge of Salesforce or relative CRM systemsAbility to effectively manage multiple competing priorities in a fast-paced sales environmentStrong attention to detailStrong customer service mindsetStrong organizational and time management skillsAbility to work independentlyStrong communication skills - both oral and writtenSolid critical thinking and creative problem-solving skillsAbility to negotiate and influenceAbility to research leads and potential business opportunitiesAbility to work with sensitive information and maintain confidentialityKey Competencies Required
Ensures AccountabilityPersuadesAction OrientedBeing ResilientManages AmbiguityResourcefulnessManages ComplexityDrives ResultsInterpersonal SavvyDemonstrates Self-AwarenessNimble LearningInstills TrustPhysical, Mental, Working Condition, and Travel Requirements
Typical office environment - sedentary with typing, writing, reading requirementsMay be able to sit or standSpeaking, reading, writing, ability to use a telephone and computerAbility to exert up to 10 lbs. of force occasionallyAbility to interpret various instructionsAbility to deal with a variety of variables under only limited standardizationWhat Is In It For You
Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions). Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance). Paid maternity and paternity leave. Company sponsored 401k plan with company matching. PTO that accrues at a rate of 15 days / year for 1st year and continues to increase with tenure. Tuition reimbursement for continuing education. An opportunity to work at a state-of-the-art facility in Alpharetta which features an on-site daycare and cafeteria, world-class fitness center and wellness clinic.
Disclosures
Smoking / vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.
As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.