Remote / Work from Home Benefits Rep

Remote / Work from Home Benefits Rep

AO is dedicated to helping individuals and families protect what matters most. With an increasing demand for our services, we are expanding our team and seeking motivated individuals with soft sales experience to join us. As a remote Benefits Representative, you will play a pivotal role in providing exceptional customer service and helping our members transform the way they protect their loved ones. We strongly believe in taking care of our employees, and that starts with exceptional training and support. We are a dynamic and forward-thinking company dedicated to providing our employees with the best possible support and resources. Our commitment to excellence extends to every aspect of our organization, and we are looking for a Benefits Representative who shares our passion for delivering top-notch service.

Job Description

As a Benefits Representative, you will play a pivotal role in ensuring that our union members receive the best possible benefits packages. You will serve as a point of contact for union members, guiding them through the enrollment process, answering questions, and assisting with any benefits-related concerns.

Key Responsibilities

• Assist members with benefits inquiries, enrollment, and changes.
• Explain benefits options and provide guidance to help members make informed decisions.
• Conduct benefits meetings for new members.
• Troubleshoot and resolve benefits-related issues in a timely manner.
• Act as a liaison between members and our main office.
• Participate in open enrollment processes and communicate changes effectively.

Qualifications

Why Join Us

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.