Content Operations Specialist Job at IT Resource Hunter in Mountain View

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We're Hiring! | Content Operations Specialist / Manager, UGC Community

Are you passionate about building user-generated content (UGC) communities from the ground up? Do you thrive in fast-paced, high-growth environments where you can shape strategy, build systems, and engage creators? We’re looking for a Content Operations Specialist or Manager to lead the development and growth of a thriving content ecosystem.

This role is ideal for someone who blends strategic thinking with hands-on execution, and who’s excited to own the full lifecycle of a content-driven community — from creator recruitment to content quality, community engagement, and platform innovation.

What You’ll Do

• Build and scale the UGC content ecosystem from 0 to 1
• Develop and manage a creator system (KOCs / KOLs) : discovery, recruitment, activation, and retention
• Design incentive mechanisms and engagement programs to boost creator output and satisfaction
• Plan and execute community events , interactive challenges, and content campaigns
• Partner with product and marketing teams to enhance platform features and branded content initiatives
• Monitor community trends and content performance to drive strategy using data analytics
• Maintain content quality and safety , ensuring a positive user experience
• Actively communicate with creators to address needs, gather feedback, and build loyalty

What You’ll Bring

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Project Management

Industries

Software Development

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