Customer Support Representative (Remote in Utah)

Customer Support Representative (Remote in Utah)

Rocket Lawyer is looking for a talented Customer Support Representative who can thrive in a fast-growing environment. The person in this position will help expand our contact center support, working directly with customers, and will require significant time on the phone. The ideal candidate will possess excellent customer service skills and genuinely enjoy helping people. We foster an environment of diversity with strong company culture and offer remote flexibility.

Responsibilities include :

• A customer-centric mindset.
• Playing a major role in ensuring long-term customer satisfaction.
• Providing the highest quality customer experience.
• Supporting and retaining customers by understanding their legal needs and educating them on offerings that would most benefit them.

Requirements include :

Benefits & Perks include :

Rocket Lawyer is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to hr@rocketlawyer.com .

Actual compensation packages are determined by various factors unique to each candidate, including but not limited to skill set, depth of experience, certifications, specific work location, and performance during the interview process.

$16 - $16 USD

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