Recruiting Coordinator - Professional Experience

Recruiter Coordinator

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking Recruiter Coordinators to support our Talent Acquisition recruiting area. These roles will support more complex non-pipeline professional experience level recruiting teams. The recruiting coordinator provides specialized, high-touch administrative and operational support for the talent acquisition process for executive and business critical roles, including pre-employment and onboarding activities. Handles complex interview scheduling across multiple time zones, coordinates logistics for in-person and virtual recruiting activities, and maintains accurate candidate data within the Applicant Tracking System (ATS). Ensures timely communication among recruiters, hiring leaders, and candidates, contributing to an efficient and consistent recruiting process and a positive stakeholder experience. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations : San Antonio, TX or Phoenix, AZ. Relocation assistance is not available for this position.

What You'll Do :

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures + Serves as the primary coordinator for executive and business critical hiring, providing high-touch support across recruitment and onboarding processes to ensure a seamless, efficient, and white-glove experience for both candidates and hiring leaders. + Orchestrates intricate coordination of complex interview schedules involving diverse stakeholders, strategically planning logistics across multiple time zones, arranging travel, lodging, transportation, and creating polished detailed itineraries that showcase our company culture and values. + Provides concierge-style support to executive and highly specialized or advanced experienced candidates, guiding them through the recruiting and onboarding process ensuring they feel valued, informed, and supported throughout each stage. + Maintains accurate and up-to-date requisition and candidate data in the Applicant Tracking System (ATS), ensuring data integrity, compliance with company policies, and adherence to legal requirements. Safeguard sensitive candidate information and uphold confidentiality standards. + Initiates and manages more comprehensive / extensive pre-employment background checks, drug screenings, and onboarding activities (processes and assists with onboarding activities(e.g., new hire orientation coordination, I-9 verifications and licensure) ensuring smooth transitions for executive and highly specialized new hires. + Provides direct administrative support to recruiters, including creating offer letters, preparing onboarding materials, and handling expense reports. + Monitors I-9 completion status, ensuring timely follow-up and completion of required documentation to clear candidates for employment. Handles escalation or suspension processes for new hires who fail to complete requirements within established timelines. + Assists with preparation and maintenance of operational reports and recruitment / onboarding metrics, providing data to support decision-making and track progress against goals. Monitors onboarding completion status and handles escalation as needed. + Participates in process efficiency improvement initiatives related to the interview lifecycle and onboarding processes, supporting enhancements to the candidate and hiring leader experience, and the development of best practices. + Proactively identifies and resolves potential scheduling conflicts, anticipating hiring leaders or candidate needs to ensure a seamless and positive interview / onboarding process. Leverages technology and innovative solutions to optimize scheduling efficiency and enhance the overall candidate experience. + Provides training, coaching, and feedback to junior Recruiting Coordinators to elevate service delivery and team performance.

What You Have :

What Sets You Apart :

Compensation range : The salary range for this position is : $45,470 - $76,730.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.