Product Manager, Promotions / Sampling

Title : Product Manager, Promotions / Sampling

Location : San Francisco, CA(Hybrid / Remote)

Contract

Responsibilities :

• Define a product vision, lead the strategy, roadmap, and day-to-day management of feature work to evolve Sephora experiences related to promotions and samples (samples include Free Samples, Loyalty Rewards and Free Gifts with Purchase)
• Define customer experience and business goals for new features and improvements.
• Interface with the Marketing department to evaluate, prioritize and build new features and tools to optimize the life cycle of our customers. Samples process includes online fulfillment. Therefore, experience with warehouse systems and / or order management systems and supply chain processes is ideal.
• Gather input from both internal business partners and external sources, and craft a prioritized roadmap that is feasible and can be measured.
• Own your products from concept to launch : analyze customer data, competitors, market trends, evaluate technologies, develop detailed requirements and feature definitions, design and drive the implementation plan, and manage the ultimate launch and communications.
• Be an advocate for your products; articulate the customer and business value to all levels of the organization. Develop compelling presentations and prototypes to communicate your product story.
• Champion the needs of business teams and stakeholders throughout the development process; ensure what is delivered meets the original goals and KPIs.
• Lead cross-functional teams from diverse disciplines including engineers, designers, and business owners to drive the launch of the product. Make thoughtful decisions on the fly, constantly clearing roadblocks to getting your product live.

Desired Skills and Experience :