BDC Administrator / Call Center Rep

BDC Administrator / Call Center Rep

Roseville Toyota

Job Details

Pay : starting $21 / hr

Schedule : Need flexibility between 7am to 5pm

Experience needed : Retail, customer service, answering phones or automotive industry, all are a plus!

Responsibilities

• Heavy Call Volume
• Gather accurate customer information to create a database for continual follow-up and retention
• Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
• Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
• Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.

Qualifications

We offer best in class industry benefits :

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

The hourly Estimated Earnings Range is $21.00 (hour). This is a performance driven position, eligible for short-term and / or long-term incentives as part of total compensation, which includes Bonuses based on : Individual Appointments Shown / Sold, Manufacturer Approvability.

Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.