Branch Rental ManagerRyder • Tallahassee, FL, US

Branch Rental Manager

Ryder • Tallahassee, FL, US

5 days ago

Job type

Full-time

Job description

Branch Rental Manager

The Branch Rental Manager will increase rental margin and revenue. This is done by maximum utilization of vehicles, controlling operational costs and an aggressive marketing strategy to include planning for future customer needs. Responsible for outside sales, customer retention, fleet management, daily cash log and the marketing plan. Insure operational efficiency at the branch through effective people development (hiring, training, supervising and motivating). The results should increase market share, profits and overall rental growth.

Essential Functions :

Outside Sales / Marketing : Sets appointments with prospective customers and performs customer retention visits. Performs customer reviews & surveys to determine if customer is satisfied. Overcomes customer objections and selling the value of the product. Develops fleet planning information with recommendations for Director of Rental
Rental : Ensures rental contracts are properly completed. Makes certain that customers are being placed in a ready vehicle. Acts as custodian of cash and Rental Assets-Accounts Receivable. Follow ups on problems. Analyze Fleet Management Reports to identify problem vehicles. Check vehicles for physical damages. Closing contract and extending it at correct number of days and miles. Ensure maintenance and fleet appearance are at company standards
Personnel Management : New hire recruitment and selection. Provide ongoing guidance, communication and training. Executes Performance Appraisals. Is aware of the individual's strengths and weaknesses. Develops weak areas into strengths and increases strong points.

Additional Responsibilities :

Coordinate and maintain current accurate data within the company's marketing database

Maintain and expand relationships with existing customer base

Maximize rate opportunities within the market place

Provide rental counter training and supervision

Performs other duties as assigned.

Skills and Abilities :

Builds and manages effective teams

Strong verbal and written communication skills

Flexibility to operate and self-driven to excel in a fast-paced environment

Capable of multi-tasking, highly organized, with excellent time management skills

Detail oriented with excellent follow-up practices

Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

Ability to simultaneously handle multiple priorities

High energy and self-motivated with the ability to focus on multiple projects and activities simultaneously

Ability to listen, write, and speak effectively Inform, explain, and give instructions

Ability to get both verbal and written communications across having the desired effect

Possesses flexibility to work in a fast paced, dynamic environment

Proactively approaches responsibilities

Goal and detail oriented, drive for results, assertive, deals well with ambiguity and has strong follow-up practices

Ability to work independently and as a member of a team

Proficient in Microsoft Office environment advanced required

Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet advanced required

Must possess a profound knowledge of rental operations and asset management advanced required

Qualifications :

Bachelor's degree required in Business Administration or equivalent work experience in similar or related industry

Five (5) years or more Rental or Sales experience required

Three (3) years or more experience in Rental product line to include outside sales & rental counter supervision required

Two (2) years or more experience managing others required

Proficient in Microsoft Office environment advanced required

Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet advanced required

Must possess a profound knowledge of rental operations and asset management advanced required

Job Category : Outside Sales

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Branch Manager • Tallahassee, FL, US

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