Enterprise Customer Success Manager

Enterprise Customer Success Manager

Imagine having an enterprise-grade AppStore at work one that ensures you can easily search, request, and gain access to any app you need, precisely when you need it. No more long waiting times with outstanding IT requests. Lumos is solving the app and access management challenges for organizations of all sizes through a unified platform. Our fast-growing startup is pioneering the way to untangle the complex web of app and access management by building the critical infrastructure that defines relationships between app, identities and data.

Why Lumos?

• Jump on a Rocketship : Since launching out of stealth mode just over 2 years ago, our team has grown from 20 to ~100 people and our customer base has 10x'ed with companies like GitHub, MongoDB and Major League Baseball!
• Build with Renowned Investor Backing : Andreessen Horowitz (a16z) backed us since the beginning and we've raised over $65m from Scale, Neo, Greg Brockman (President at OpenAI), Phil Venables (CISO at Google), and others.
• Thrive in a Unique Culture : You'll join an early-stage company where you have actual influence on the trajectory of the company. We deeply care about our people and the philosophy we live by.

Your Role

What We're Looking For :

We also care about whether you would be a good fit for Lumos based on the values and characteristics that define how we achieve outcomes, not just your resume.

Thank you for considering Lumos, we hope to hear from you!

Pay Range

$160,000 - $205,000. Note that this range is a good faith estimate of likely pay for this role; upon hire, the pay may differ due to skill and / or level of experience.

Benefits and Perks :