Program Manager, CAMBA Gardens I

Program Manager

CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in : Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into permanent and / or supported housing.

CAMBA GARDENS is a 209 unit supportive / affordable housing development located in the East Flatbush section of Brooklyn. CAMBA Housing Ventures (CHV), the housing development subsidiary of CAMBA, developed these units. 146 of these units are set aside for formerly homeless individuals and families. 117 units are for Population I individuals, chronically homeless single adults who suffer from serious and persistent mental illness or who have a co-occurring mental illness and chemical addiction (MICA). 15 units are for Population III individuals, chronically homeless single adults who have a substance abuse disorder that is the barrier to independent living and who also have a disabling clinical condition. 14 units are for Population V chronically homeless families, in which the head of household suffers from a substance abuse disorder, a disabling medical condition or HIV / AIDS. CAMBA provides on-site case management and supportive services in addition to 24 / 7 security.

What The Program Manager Does :

• Maintain professional relationships with clients and client confidentiality.
• Practice universal precautions / standard protocol & procedures.
• Comply with any and all federal, state, city and CAMBA security and privacy policies intended to protect the security and privacy of individually identifiable health information.
• Communicate with peers in other CAMBA programs on issues related to client progress and best program practices.
• Work with direct reporting staff to set staff performance targets in accordance with contract requirements.
• Develop and document all program activities.
• Interface with the Director of Housing Operations or the property management company to ensure the building is clean and operating efficiently.
• Participate in start up activities including marketing and lease up, program development and implementation etc.
• Access community resources for clients.
• Ensure that all apartment vacancies are filled within 4-6 weeks.
• Oversee all program operations and manage direct reporting program staff and their subordinates.
• Develop and implement quality assurance measures to ensure quality service delivery to clients.
• Ensure that all client files and program files are kept in compliance with CAMBA's and funder's standards.
• Coordinate and supervise programmatic activities of direct reporting staff.
• Observe direct reporting staff.
• Conduct program progress reviews with staff.
• Prepare, review and ensure the accuracy and timeliness of, contract reports and statistical information for both CAMBA management and funder use.
• Analyze program and demographic data to make programmatic improvements.
• Oversee onsite and organize offsite training opportunities for professional development of staff.
• Confer with the Senior Program Director and / or other CAMBA management staff as needed regarding programmatic and personnel issues.
• Complete incident reports when required.
• Participate in staff / funder / outside agency meetings as requested.
• Review and sign time sheets.
• Prepare performance appraisals for direct reporting staff.
• Immediately report to the appropriate Senior Program Director any : monitoring visits or funders' events; significant events; any incident that might subject CAMBA to liability.
• May interact with funders.
• May make hiring and firing recommendations to appropriate Senior Program Director / Executive Vice-President (in consultation and agreement with Human Resources).
• May have direct client service / program responsibilities in addition to the above.
• Tasks may be modified, expanded and / or assigned over time.

Minimum Education / Experience Required :

Other Requirements :

Compensation : 70,000-77,250 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and / or program size, internal equity, skills and other factors that may be required for the position and organization.

Status : Full-time (35 hours per week) Benefits : CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.