Litigation Support Operations Coordinator

A company is looking for an Operations Coordinator, Litigation Support.

Key Responsibilities

Triage and route incoming Litigation Support tickets, ensuring prompt resolution

Manage communications and case management in Zendesk, ensuring data accuracy

Collaborate cross-functionally to resolve customer issues and monitor job milestones

Required Qualifications

Operational experience within the litigation industry or a similar role

Highly organized and able to manage multiple tasks and projects simultaneously

Experience with Zendesk, Gmail, or similar platforms

Proactive problem-solver who can operate effectively in a remote environment

Familiarity with the litigation support industry is a plus