Case Manager

We are looking for a dedicated and experienced Case Manager to oversee statewide programs and lead multidisciplinary teams in Sacramento, California. This role will involve managing strategic initiatives, optimizing care delivery, and ensuring compliance with healthcare standards. As this is a Contract to permanent position, it offers an excellent opportunity for detail-oriented growth and long-term career development.

Responsibilities:

• Provide leadership and direction to teams, including care managers, supervisors, and program staff across the state.

• Ensure programs align with policies, CalAIM standards, and Medi-Cal Managed Care Plan requirements.

• Develop and refine protocols, workflows, and training materials while driving quality improvement initiatives.

• Collaborate with internal departments, health plans, and community organizations to enhance member experiences and outcomes.

• Monitor and improve key performance metrics related to outreach, engagement, care planning, and service delivery.

• Oversee accurate and timely reporting, including encounter data, care coordination logs, and audits.

• Manage hiring, training, supervision, and performance evaluations for leadership and frontline staff.

• Promote a trauma-informed and culturally responsive approach to service delivery.

• Conduct regular site visits and virtual check-ins to support team operations statewide.

• Bachelor’s degree in Social Work, Public Health, Nursing, Psychology, or a related field.
• Active clinical license in a relevant area such as RN or equivalent.
• At least five years of leadership experience in case management, behavioral health, public health, or healthcare coordination.
• Proven ability to manage multi-site teams and oversee statewide programs.
• Strong communication, organizational, and stakeholder engagement skills.
• Master’s degree in a clinical or health-related field is preferred.
• Familiarity with Medi-Cal Managed Care Plans or Department of Health Care Services contracts.
• Knowledge of Enhanced Care Management and CalAIM initiatives is a plus.