Safeway Store Director – Annapolis, Maryland
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Safeway Store Director – Annapolis, Maryland
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Safeway .
The Store Director is responsible for the day-to-day operations of the store. The Store Director has overall responsibility for the store operation and employees. The Store Director is responsible for making store-level decisions on hiring, training, disciplinary action, and scheduling. The Company expects the Store Director will spend more than half their time directing others, managing the enterprise, and activities directly related to those tasks.
Key Accountabilities
Overall management responsibility for the operation of a retail grocery store including performance, control of cash, inventory, security, customer service, and management of staff.
Track, analyze, and take action to improve store performance by forecasting weekly / daily sales goals and meeting or exceeding established goals.
Communicate sales goals, department performance and sales opportunities with staff to ensure positive results.
Forecast, schedule, and monitor labor to be consistent with store sales and productivity guidelines and wage budgets; create action plan to address cost control issues.
Develop and direct the execution of strategies to improve product placement and appearance.
Manage display accuracy and appearance to implement promotions and ensure products are properly displayed and in stock.
Manage issues relating to store maintenance, cleanliness, safety and sanitation.
Oversee and manage handling of cash and accounting to ensure store security.
Prioritize, plan, and coordinate work activities, and manage time and resources to meet objectives promptly.
Ensure compliance with legal requirements and company policies including money handling, security, food safety, worker safety, sanitation, consumer protection, wage payment, etc.
Focus on customer satisfaction and ensure employees provide superior customer service through best practices training and coaching.
Handle customer and employee complaints and resolve them in the best possible manner.
Select, train, develop, and manage job performance of store employees; recommend hiring and disciplinary action up to termination.
Provide constructive suggestions, encouragement, set expectations, give feedback, and identify developmental opportunities.
Maintain professional relationship with union officials and compliance with collective bargaining agreements.
Maintain positive relationships with direct reports, peers, supervisors, suppliers, and customers.
Motivate staff to perform and strive toward common objectives. Act as a role model to others.
Ensure store is properly staffed to meet labor and sales goals. Proactively hire and engage staff as needed.
Makes final hiring decisions, conducts interviews, and meets with prospective employees.
Ensure new hires are trained and evaluated, and determine eligibility to pass probationary period.
Knowledge and Experience
Education : High School Diploma (or equivalent) required; College degree preferred.
Experience : Three years as Store Manager responsible for a department / team in a multi-department operation in retail, hospitality or service, or five+ years retail or managerial experience as Assistant Manager.
Retail grocery experience required.
Skills and Experiences
Strong planning and organizational skills; strong math and analytical skills.
Demonstrated prior customer service and supervisory skills or related experience.
Strong understanding of overall retail store operations.
Strong leadership and communication skills, both verbal and written.
Computer literate.
Ability to make quality decisions while working under time constraints.
Ability to get along with others.
Travel Requirements
None.
Physical Environment
Ability to sit, stand or walk for extended periods.
Ability to reach, lift, stack, and maneuver objects up to approximately 55 lbs.
May spend long periods at desk or computer terminal.
May use calculators, keyboards, telephone, computers and other office equipment during normal workday.
Stooping, bending, twisting, and reaching may be required in completion of some job duties.
Workday is fast paced; holiday, evening and weekend work may be required.
Pay Transparency
The pay range is $88,400 to $120,000 per year, but no less than the local minimum wage. Starting rates will vary based on location, experience, qualifications and applicable collective bargaining agreements.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified.
Albertsons Companies – Equal Opportunity Employer
Seniority Level
Director
Employment Type
Full-time
Job Function
Sales and Business Development
Industries
Retail
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Maryland • Annapolis, Maryland, United States