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Customer Service Representative (CSR 1)
Customer Service Representative (CSR 1)Kinsmith Finance • Cleveland, TN, US
No longer accepting applications
Customer Service Representative (CSR 1)

Customer Service Representative (CSR 1)

Kinsmith Finance • Cleveland, TN, US
30+ days ago
Job type
  • Full-time
Job description
Description

CSRs are responsible for the successful management of customer relationships that lead to meeting monthly office performance goals.

Essential responsibilities include:

  • Superior Customer Service and Relationship Building
  • Contacting & developing solutions with customers
  • Accurately maintaining customer records
  • Processing loan applications, customer payments, and loan closings
  • Marketing & Solicitation
  • General support of the office manager and other staff to reach performance goals

Qualified applicants should have:

  • Strong communication, organizational, and problem-solving skills.
  • Prior Finance, Retail, or Sales experience.
  • Ability to work beyond our standard weekday hours if necessary to meet business goals.
  • Basic Computer Proficiency
  • High school diploma or equivalent
  • Valid driver's license, reliable personal transportation
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Customer Service Representative (CSR 1) • Cleveland, TN, US

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