Director, Business Systems, GTM

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Job Summary

Harness is a high-growth company that is disrupting the software delivery market. They are seeking an experienced Director of Business Systems to lead and scale their Go-To-Market technology stack, partnering with cross-functional stakeholders to ensure alignment with business goals and drive productivity across the organization.

Responsibilities

• Own the GTM systems roadmap and architecture, including Salesforce and integrated systems across RevOps, MarOps, and Customer Success.
• Collaborate with Sales, Marketing, Customer Success, Finance, and Product teams to align system capabilities with business objectives.
• Lead the administration, configuration, and optimization of Salesforce and related tools (e.g., Marketo, Outreach, Gainsight, LeanData, CPQ tools, ZoomInfo, etc.).
• Build and lead a high-performing team of systems analysts, admins, and developers focused on GTM tools.
• Drive continuous improvement in GTM workflows through automation, best practices, and process design.
• Ensure system data is accurate, accessible, and actionable for forecasting, attribution, and performance analytics.
• Lead end-to-end delivery of complex systems projects, including requirements gathering, design, implementation, testing, and change management.
• Manage third-party vendors and consultants to support system implementation and administration.
• Maintain a secure, compliant, and well-documented systems environment in partnership with IT and InfoSec teams.

Qualifications

Required

Preferred

Company

Harness is a Continuous Delivery-as-a-Service platform for engineering and DevOps teams to release applications into production. Founded in 2017, headquartered in San Francisco, California, USA, team size 501-1000 employees, currently Late Stage.

Seniority level Seniority level Director

Employment type Employment type Full-time

Job function Industries Software Development

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Inferred from the description for this job Medical insurance

Vision insurance

401(k)

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