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AR Collection Coordinator-Onsite-Miami, FL
AR Collection Coordinator-Onsite-Miami, FLSNI USA Inc • Miami, FL, United States
AR Collection Coordinator-Onsite-Miami, FL

AR Collection Coordinator-Onsite-Miami, FL

SNI USA Inc • Miami, FL, United States
11 days ago
Job type
  • Full-time
Job description

A / R Collection Coordinator-Onsite-Miami, FL

  • Location : Miami, Florida
  • Salary : $20-23 / hr.
  • Schedule : Monday-Friday; 8a-5p

POSITION SUMMARY :

Position is responsible for taking full responsibility of the Accounts Receivable at a large-size company, following and resolving outstanding issues using all available resources. Responsible for maintaining their customer's accounts within their terms and limits granted; this includes monitoring a portfolio between 4M and 8M for non-payments, delayed payments, and other irregularities, and develop plans with supervisor on how to resolve.

DUTIES / RESPONSIBILITIES :

  • Credit code bills of lading (inbound & outbound) as soon as they are available in queues; based on credit limit and terms assigned to the accounts
  • Protect interest in the management of account receivables and perform collection calls and interchange of correspondence with customers. Analyze and solve customer's inquiries regardless of where the irregularity originated.
  • Establish and maintain a routine methodology for contacting customers to discuss past due balance through phone and email communications.
  • Maintain up-to-date account notes, track and follow up on customer commitments. Document the system regarding the daily activities performed on the accounts.
  • Analyze deductions and credits in customer accounts, items to follow-up with the customer, and items requiring potential write off. Process account adjustments and write-offs with management approval.
  • Analyze credit balances or short payment in order to process corresponding adjustments and / or refunds to achieve total reconciliation of accounts.
  • Coordinate with customer and internal departments to resolve pricing issues on invoices.
  • Reconcile customer accounts, determining when refunds and adjustments are needed for overpayments or duplicate payments / payments made in error by customer.
  • Research and reconcile accounts to maintain accurate A / R balance, by reconciling account balances with customers, including unapplied cash and customer disputes
  • Analyze payment trends that may suggest declining financial strength and reports it to a supervisor to prevent bad debts.
  • Notify Supervisor and Credit Manager when customers disclose comments concerning problems with Cash Flow
  • Escalate pending issues and track them until final resolution.
  • Abide, adhere and comply with all Company Policies, including Credit & Collections Policy and procedures.
  • Work with accounting advising them of credits that have been made in error by others so that they can in turn issue refund.
  • Maintain the contact information in the system updated.
  • Analyze payments received without payment information and research company name that sent payment as well as contact information to obtain payment details.
  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
  • Ability to cover for other Collections staff when absent or needed.

    • QUALIFICATIONS :

  • 2+ years in the Accounts Receivable area (preferably in a large accounting environment); experience in the reconciliation of accounts with a strong accounting background.
  • Strong analytical skills are required to reconcile the accounts. Ability to research within the department and different divisions
  • Familiar with payment center portals to work with remittance, audit, reject invoices and paid reporting to analyze next course of action.
  • Sound reasoning / decision-making skills when investigating discrepancies in customer's accounts.
  • Intermediate to Advanced communication skills, verbal and written in English / Spanish.
  • Intermediate to Advanced skills in MS Word, MS Excel, and Outlook. Proficient in creating macros to satisfy customer reports as needed
  • Strong organizational skills are needed. Multitasking is essential
  • Ability to exercise independent judgment within credit policies
  • Demonstrate a high level of accuracy and be detailed oriented with designated accounts
  • Ability to analyze problems and solve issues promptly
  • Commitment to excellent customer service

    • We offer excellent benefits including :

  • 401(K) Retirement Saving Plan w / Employer Match
  • Low-Cost Health, Dental & Vision insurance (Starting DAY ONE)
  • Tuition & Certification Reimbursement
  • Paid Time Off-(15 Days; prorated before 1st year)
  • Parental Leave / Paid holidays

    • #ACCTN

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    Collection • Miami, FL, United States

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